Tagged: ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 7, 2020 at 1:37 pm #1235990
    Jewels007

    Hi,

    The Masonry Gallery on one of my sites isn’t showing up, but the problem is only in Chrome. I checked on Firefox, and also Internet Explorer, and it shows up fine. On my iPhone it shows up too.

    I tried creating a new Masonry Gallery from scratch – didn’t show up. I then tried a normal gallery and that shows up, so I tried just adding images and that works too, so it just seems to be the Masonry Gallery.

    Has anyone got any advice?

    August 8, 2020 at 5:56 am #1236186
    Rikard

    Hey Jewels007,

    Sorry for the problem, I’m seeing the same thing on my end too unfortunately. First off, could you try updating the theme to the latest version (4.7.6.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t make any difference then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    August 11, 2020 at 11:45 am #1236649
    Jewels007

    Hi Rikard,

    Thanks so much for looking into this! Unfortunately, updating didn’t help.

    I have included login details for the staging site in private.

    Thanks!

    August 12, 2020 at 7:17 am #1236848
    Rikard

    Hi,

    Thanks for that. The login details are not working though, please check and verify.

    ERROR: Incorrect username or password.

    Best regards,
    Rikard

    August 12, 2020 at 1:01 pm #1236959
    Jewels007

    Hi Rikard,

    I’ve just tested those credentials and they do work on the main WP admin, but you might see an initial pop up first and I realize that I didn’t include the logins for that, my apologies. I have included them below.

    Thanks!

    August 13, 2020 at 6:14 am #1237267
    Rikard

    Hi,

    Thanks for that, those details worked. I’m not sure why it’s not showing up on first load though, it does appear when I open the inspector in Chrome, and when I reload the page. Do you have any lazy loading on the site? If so then please try to turn that off to see if it makes any difference. You could also try to disable all plugins to see if there is a conflict coming from any of them.

    Best regards,
    Rikard

    August 20, 2020 at 11:55 am #1239512
    Jewels007

    It was a plugin that was causing the issue, thank you so much for your help!

    August 20, 2020 at 10:39 pm #1239664
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    August 28, 2020 at 3:50 pm #1241623
    Jewels007

    Apologies for the slow reply!

    I confirm that this can be closed, thank you!

    August 28, 2020 at 8:24 pm #1241686
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Masonry Gallery not showing up on Chrome’ is closed to new replies.