Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 4, 2021 at 1:00 pm #1285376
    restube

    Hey,

    im very frustrated with the masonry gallery element – on my page I included 10 images with custom links.
    I want to initially only show 3 images with the load more button.

    When i do so, the first 3 images are displayed as expected and are clickable. When I click on “load more” the remaining images appear but are not clickable even though they all have a link. Why is that? Can it be fixed?

    It works when i use preview but not when i test the site in incognito mode (not logged into WP)

    Pls help

    March 6, 2021 at 3:57 am #1285962
    Rikard

    Hey restube,

    Could you try updating the theme to the latest version (4.8) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    March 8, 2021 at 10:36 am #1286371
    restube

    Hey Rikard,

    it did not help, problem remains the same.

    It’s quite annoying since this is a major feature for our website update and we can’t it release before this is fixed.

    Any ideas how to fix it?

    • This reply was modified 3 years, 7 months ago by restube.
    March 8, 2021 at 1:13 pm #1286430
    restube

    Update:
    For some reason on a different page the same gallery is working:
    https://www.restube.com/home/

    there a multiple issues that same to take turns
    – sometimes the links work but then the caption can’t be changed is displays file name
    – sometime i can change the name but the link click issue is back

    very frustrating tbh

    March 9, 2021 at 2:23 pm #1286734
    Rikard

    Hi,

    Thanks for the update. I tried checking your site again, but the page you initially linked to is giving me a 404 error, and the login page too. Could you let us know where we can see the problem you are having please?

    Best regards,
    Rikard

    March 10, 2021 at 2:31 pm #1287118
    restube

    Sorry, had it in draft. Check again pls

    Btw here to images highlighting the issues:

    How Gallery displays (and should always look like) in Preview Mode loged into WP:
    How Gallery displays (and should always look like) in Preview Mode loged into WP

    How it looks when published from a different browser
    How it looks when published from a different browser

    See the difference? Now its clickable but the Caption is English even though I entered it in German.

    • This reply was modified 3 years, 7 months ago by restube.
    March 14, 2021 at 8:36 am #1288075
    Rikard

    Hi,

    Thanks for the update and screenshot. I wanted to login to have a closer look, but the login page is still giving me a 404 error.

    The actual page works on my end, and the column link as well. I do see the language problem you are pointing out in the screenshot though.

    Best regards,
    Rikard

    March 15, 2021 at 11:05 am #1288237
    restube

    Here’s are the login details

    March 18, 2021 at 12:39 pm #1288956
    Rikard

    Hi,

    Thanks for that. I saw that you only had 3 images in the german gallery, so I added one more. Otherwise the load more button won’t show. The image I added seems to be working fine, and it loads the correct language as well. Am I missing a step in how to reproduce the problem you were having before?

    Best regards,
    Rikard

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