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AuthorPosts
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February 21, 2018 at 5:15 pm #915564
Hello. I don’t need support on this unless you have a quick answer readily available. For the time being, I’m just going to remove the part that’s not working.
The site has no caching. Everything is the latest version.
Issue: I have a Masonry Gallery (Stretch Fullwidth) above a Color Section that contains a Contact Form and an Icon List.
The ONLY way I can get the Contact Form and Icon List to appear is to set the gallery to use “Perfect Grid”. Either of the other two options (Flexible and Perfect Automatic) causes the issue to appear.
February 21, 2018 at 5:34 pm #915580The particular Color Section was pulled in as part of the DJ DEMO. If you look at the DEMO, it’s the very last section where the Contact Form is. The issue is also in part due to the animation of the elements (columns) within the Color Section. Removing the animation allows the elements to appear.
February 21, 2018 at 8:56 pm #915696Hi,
There is an update on Enfold tomorrow, where we have included some fixes to the mansory gallery that was creating bugs like that.
Can you test and let us know if that worked out?Best regards,
BasilisFebruary 21, 2018 at 9:13 pm #915727You bet.
February 22, 2018 at 4:33 am #915850February 22, 2018 at 4:36 am #915853Have you released 4.2.5? If not, then… no.
February 23, 2018 at 3:37 am #916469February 23, 2018 at 4:24 am #916491I first noticed the issue with 4.2.4. Not sure if it was there prior.
February 26, 2018 at 2:58 am #917625Hi,
Do you have a test page where we can check the issue? The “dj” demo doesn’t contain any masonry elements.
Best regards,
IsmaelFebruary 26, 2018 at 3:10 am #917629No, but in my 2nd comment I tell how to recreate the issue. I believe it’s a combination of the masonry and animated columns beneath it.
February 27, 2018 at 5:07 am #918159Hi,
I’m sorry but I can’t reproduce the issue on my installation. If you can provide a test page, we’ll check it.
Best regards,
IsmaelMarch 1, 2018 at 6:08 pm #919783This reply has been marked as private.March 2, 2018 at 12:02 pm #920258Hi,
Thank you for the update. We can see the following error in the console.
shortcodes.js?ver=4.2.4:47 Uncaught TypeError: $(...).avia_portfolio_preview is not a function
Please provide the login details in the private field. We would like to check the issue.
Best regards,
IsmaelMarch 2, 2018 at 2:39 pm #920363Who are you talking to?
March 5, 2018 at 3:11 am #921264March 5, 2018 at 4:20 pm #921539ok but you have solve the problem?
thank’s
March 6, 2018 at 5:24 am #922033Hi NegliForest,
Ismael asked you for login details to your site, could you post them in private please?
Best regards,
RikardMarch 7, 2018 at 5:20 pm #923147This reply has been marked as private.March 8, 2018 at 12:09 pm #923803Hi NegliForest,
Here is a thread for you to consider
https://kriesi.at/support/topic/theme-update-issue-error-with-the-update-to-4-2-4-the-headline-rotator-stops/Best regards,
VictoriaMarch 16, 2018 at 4:50 pm #928169Sorry but the problem is in masonry grid gallery,
if you check this page “private content”
you find a blank page, but before the upgrade to 4.2.4 the page work good.Other element was broken (button element) but now is important form me to solve the masonry grid gllery
thank’s
March 16, 2018 at 4:59 pm #928174March 20, 2018 at 2:59 am #929471Hi,
@NegliForest: I’m sorry but I don’t see any issue with the masonry gallery. Could you provide a screenshot? And while we’re at it, please create your own thread or ticket. Also, you have to upgrade the theme to version 4.2.6 and resave the theme options to merge the scripts and stylesheets.
@WP Turned UP: I’m sorry for the disturbance. We’ll close this thread now. Please feel free to open a new thread if you need anything.Best regards,
Ismael -
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