Viewing 22 posts - 1 through 22 (of 22 total)
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  • #288802

    I’m starting to notice a big problem I am having. First a few days ago on a small text block, I could not see the content in side when I pressed edit on it – I only saw “Click here to add your own text” even if on the visual editor the content was all there (even on the front end the content was correct). I didm;t think about it, I just deleted the text block and recreated it.

    How, it happened again on another larger more complex text block. I need to modify it so I click on the text block but all I see is the default placeholder text and nothing inside even if on the visual editor before clicking its all there and on the fronted its all there.

    Please help because what I thought was isolated is spreading.

    Thanks

    PS I got a notice form theme forest there is an update (yesterday) but I did not update.

    #288821

    Hello,

    Does it get fixed if you disable all third-party plugins?

    Regards,
    Josue

    #288888

    I don’t really have many plugins I added because we are designing and doing graphics and html. However, just to double check I deactivated the last 2-3 plugins but nothing changes.

    #288890

    Hi,

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    #288896
    This reply has been marked as private.
    #288935

    Hi,

    I am having a similar problem which is that the Default Editor in a page is empty and only in the Advanced Layout Editor I can see the content but when I want to add a picture or a gallery it wont proceed.

    I have deactivated all plug-ins to see if it resolves the issue but it is still there. Also an update to the latest Enfold version did not resolve the issue.

    After various trial and error I could resolve the issue with the page having problems implementing any picture/gallery element via creating a new and replacing the trouble-some page now with all the content elements working including the picture!?

    Regards,

    Dieter

    • This reply was modified 9 years, 11 months ago by driedel.
    #289282

    Josue, did you get a chance to login and take a look? Let me know if you need anything else. Thanks.

    #289303

    Hi!

    I couldn’t reproduce the issue. But i noted you have 2.8, the newest version of Enfold is 2.9, please update it.

    Regards,
    Josue

    #289882

    Hi Josue, you couldn’t reproduce it because I could no longer wait for you to check – the site needs to be finished.

    For anyone interest that has the same problem:

    To solve the problem I used an older revision of the article and this solved the issue, but the problem remains as it is the second time it happens on two different pages.

    If you are interested is seeing the problem I can create of copy of the page and give you the link so you can take a look while we go ahead with the site.

    PS I mentioned the upgrade in the post (see above) and this happened before the upgrade was available. I can upgrade enfold if you want.

    #289883

    Hey!

    Please do so (clone the compromised page so we can try to debug it).

    Cheers!
    Josue

    #289884

    Done. Upgraded to version 2.9.1 which doesn’t solve the problem. Cloned page for you to debug:

    IL CORSO – Bugs (slug: /enfold)

    Let me know, thanks

    #289894

    Hey!

    I enabled debug mode and could see the error, you have an unclosed div tag here:

    You can fix it right in the debug input (it’s below the normal editor).

    Regards,
    Josue

    #290808

    Perfect. Thanks. So basically any error in HTML will result in a “blocked” page. Good to know if I have problems in the future, I’ll check out the debug window.

    #290819

    Yes, not exactly errors but unclosed HTML tags.

    Regards,
    Josue

    #297095

    I am having the same issue. My WordPress guy added a formatted text block in a 3/4 column. I just need to add a paragraph break between two sentences, but when I click on [Edit] I just get the default “Click here to add your own text.”

    The html may show an extra </div> at the end of this text block.

    Please help.

    #297099

    Hi @slimmer1,

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    #297123
    This reply has been marked as private.
    #297127

    Hi Alan!

    Please specify which is the current page with the offending block.

    Cheers!
    Josue

    #297135
    This reply has been marked as private.
    #297149

    Hmm, well its not reproducible by me now, however i activated debug mode so if the issue reoccurs you can easily look and fix any unclosed HTML tags.

    Regards,
    Josue

    #297916

    How to turn off debug mode?
    Thanks.

    #297917

    Hey!

    Look for this in your theme / child theme functions.php:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    	return "debug";
    }

    http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Josue

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