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    I am currently experiencing major issues after updating the theme over 2 weeks ago. Currently, I struggle to save my content after I’ve put it into the builder. What’s happening is that I’m opening an text box, inserting content and formatting everything. Then, I am pressing “Save” and when it returns to the overall builder screen my mouse gets stucks at one spot, and I get the message “this page is not responding” I have to click wait several times. Sometimes it does work after a few minutes, other times (which is happening more often now) I am losing all of the content and edits that I just completed.

    Can someone who may be familiar with this issue help me? I have an IT/Dev company that helps me but I don’t think they can even figure out what’s going on at this point. It usually takes me 40 minutes to post content but now it’s taking me hours.

    Thank you,


    Hi Susana,

    Where can we see and reproduce the problem you are having?

    Best regards,

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