September 21, 2020 at 5:20 pm #1247410
I have developed a placeholder for my website and activated maintenance mode. When you go to the site it takes you to page not found instead of the desired placeholder. When you click on any of the menu items it then takes you to the placeholder. Can you help me resolve this issue.
MikennaSeptember 22, 2020 at 5:21 am #1247516
Yes, please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ).
- Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
NikkoSeptember 22, 2020 at 2:35 pm #1247632September 23, 2020 at 7:06 am #1247771
Thanks for that, but we will need login details in order to access the backend of your site. Please post those in private as well.
RikardSeptember 23, 2020 at 3:33 pm #1247894September 24, 2020 at 6:39 am #1248043
Thanks for that. You have the page in question selected as your custom 404 page in the theme options, please select a dedicated 404 page there instead.
RikardSeptember 25, 2020 at 7:17 am #1248335September 26, 2020 at 8:02 am #1248570
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