Mailchimp no longer working - Support | Kriesi.at

Viewing 16 posts - 1 through 16 (of 16 total)

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December 12, 2015 at 6:11 am #551392

krakers2015
Participant

After I did the update, mailchimp is no longer working. When I click on mailchimp from the advanced layout builder it says no API. I have generated multiple different API’s and it keeps stripping them out of enfold settings. Is this a problem with the update? or am I missing something?

December 12, 2015 at 6:14 am #551393

krakers2015
Participant

Additionally, I have noticed that masonry elements are screwing up buttons below it and my footer. Can this also be an update issue?

December 14, 2015 at 7:43 am #551976

Rikard
Keymaster

Hi,

There is a problem with Mailchimp and we’re trying to get it fixed: https://core.trac.wordpress.org/ticket/34935

Regards,
Rikard

December 14, 2015 at 2:33 pm #552276

krakers2015
Participant

What about with masonry elements? will there be an update addressing these? Thanks.

December 16, 2015 at 12:30 am #553347

nancyT
Participant

Not only does the API not connect, if I try to embed a MailChimp form in a page, the submit button doesn’t show.

December 16, 2015 at 6:54 pm #553935

nancyT
Participant

I found some code in another thread. It connected to the MailChimp API now. However on some devices, the Submit button doesn’t appear under one touches the screen in the area where the button should show.

https://kriesi.at/support/topic/mailchimp-api-not-connecting/

December 16, 2015 at 9:54 pm #554008

krakers2015
Participant

Thank you for the response nancyT. I will try adding this code. I hope they come up with an update soon to fix this issue!

December 16, 2015 at 10:09 pm #554020

Basilis
Inactive Moderator

Hi!

We have an updated version, which will be pushed soon and does include a solution for the issue here.

Best regards,
Basilis

December 16, 2015 at 10:46 pm #554049

krakers2015
Participant

Thank you Basilis! I will be looking out for it.

December 17, 2015 at 8:12 am #554250

Rikard
Keymaster

Hi,

Great, thanks for being patient.

Thanks,
Rikard

December 18, 2015 at 6:09 pm #555094
nancyT
Participant
OK, so I installed the update, and it’s back to the same problem. Can’t connect to MailChimp. I added the custom code found here https://wordpress.org/support/topic/error-connecting-to-mailchimp-ssl-certificate-problem?replies=22#post-7757098 and it’s working now on desktop but on mobile & tablet the submit button doesn’t show until user touches screen.

Essentially ,same problem as before.
- This reply was modified 9 years ago by nancyT.
December 19, 2015 at 5:31 pm #555418

krakers2015
Participant

nancyT, I did not see an update yet? I added the code from https://kriesi.at/support/topic/mailchimp-api-not-connecting/ and everything seems to be working for me.

December 19, 2015 at 9:33 pm #555449

krakers2015
Participant

Okay, I just updated now and you’re right, the same problem! I had to add the code back to functions.php again… Not sure what is going on.

December 26, 2015 at 5:51 pm #557453

Andy
Inactive Moderator

Hey!

try to add the code from here into your child theme’s functions.php, then it should update proofed.

Best regards,
Andy

December 29, 2015 at 3:50 am #557977

krakers2015
Participant

I do not have a child theme… will you guys come out with an update to permanently fix the issue?

January 4, 2016 at 11:41 am #559110

Andy
Inactive Moderator

Hey!

Kriesi might add it into a future update. Please use a child theme: kriesi.at/documentation/enfold/using-a-child-theme/

Cheers!
Andy
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