MailChimp API not connecting

I am having the same issue exactly. It’s worked on other Enfold sites, but it’s not working today.

I have the same problem. My MailChim connected fine yesterday. I have enfold 3.4.6 installed.

This is an issue with the WP4.4 release. See below. Unless WP fixes it on their end, I believe Enfold would have to work with Mailchimp to apply their temporary fix.

https://wordpress.org/plugins/mailchimp-for-wp/changelog/

Ryan

Hello I have the same problem, need help!

• This reply was modified 9 years ago by littlewar.

Since it has apparently been narrowed down to being a WordPress specific issue, then it is safe to assume the issue is a result of a specific file. Has someone figured out which file that is? Is there a temporary, manual fix? It doesn’t comfort users to just get the response of “it is an issue with WordPress and not our product” if supporting info doesn’t follow. What file or aspect of WordPress itself would have anything to do with the Mailchimp API? Other Mailchimp plugins don’t seem to be having this issue.

More details about the issue would be appreciated.

Thanks!

Is there a link to this “Mailchimp WordPress” page that has the workarounds? There is no WordPress page on the Mailchimp website that I can find. The mods here are stating it is an issue specific to WordPress, so that would imply that they know exactly what the issue is if they are certain it has nothing to do with the API used in the theme.

Ok…well, here’s the temp fix. Add it do your functions.php file. Don’t know why no one bothered to share it here sooner versus leaving vague responses… just sayin….

add_filter( 'http_request_args', function( $args, $url ) {
	// only act on requests to api.mailchimp.com
	if( strpos( $url, 'api.mailchimp.com' ) === false ) {
		return $args;
	}

	$args['sslverify'] = false;
	return $args;
}, 10, 2 );

Yeah…you’re right. A link to a third-party Mailchimp plugin changelog that doesn’t state the temp fix, let alone link to it at any time. That doesn’t help anyone. One has to go through the support forum on WordPress.com for that third-party plugin to find it. But by all means….let’s all give vague answers rather than directing people to the fix to save them time so they can then test on their own. /smh

Seriously…had someone who knew the answer here shared the following link days ago…there wouldn’t be so many frantic posts here looking for support and a fix.

https://wordpress.org/support/topic/error-connecting-to-mailchimp-ssl-certificate-problem?replies=22#post-7757098

Jagrass, go to your WP admin and then to Appearance > Editor. Select the Theme Functions (functions.php) file on the right side. I added the code to the bottom of this file and it allowed me to connect to Mail Chimp.

However on some devices, the Submit button doesn’t appear under one touches the screen in the area where the button should show.

I’m glad you were able to get your site back with the FTP workaround. Been there, done that!!

Dunno what happened… you put the code at the very very end of the file? We are quickly reaching the limits of my tech knowledge :-)

PS Did you see they are releasing an update with a new version “very soon” ? Hope it is soon.

• This reply was modified 9 years ago by nancyT.