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April 12, 2020 at 4:20 pm #1203102
Harry Houthuijse
GuestHello
Unfortunately I lost the API key for our Enfold theme.
How can I update the theme without having the API key?
Thank you for your advice.
Best regards,
Harry Houthuijse
CORNFELD Ltd, Zurich, SwitzerlandApril 13, 2020 at 5:25 am #1203212Hi Harry,
Do you mean the purchase code? If so then please refer to this: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
I see that you are running an old version of the theme, please note that the update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardMay 12, 2020 at 3:33 pm #1212200Harry Houthuijse
GuestThis reply has been marked as private.May 12, 2020 at 6:49 pm #1212319Hi Harry Houthuijse,
PHP is the programming language that is used in WordPress and the theme. You need to update it to php7+. This can be done via your hosting.
Do you still have access to the ThemeForest account that the theme was purchased through? If not, you’ll probably have to purchase the new license. This way you’ll have the new license and will be able to register at the forum here, get the latest version of the theme and update it.
Best regards,
VictoriaMay 12, 2020 at 9:29 pm #1212365Harry Houthuijse
GuestThis reply has been marked as private.May 13, 2020 at 8:14 am #1212516Hi Harry,
You can buy a license here if you like: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
Rikard -
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