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  • October 18, 2015 at 1:09 am #520491
    sweetbabyj

    I commented on someone’s thread that was having the same issue as me.

    “Extremely Long Load Times on Chrome Browser”
    https://kriesi.at/support/topic/extremely-long-load-times-on-chrome-browser/

    I was told to start my own thread with login credentials. Below are the comments I left on the other thread.

    “I’m having the exact same issue. My host and Enfold have told me that it loads fast on their end but I have tried on several devices (two laptops, two desktops, iphone 5, ipad, Note 4 Android), and it always loads slow on chrome. Sometimes it will time-out completely. I’ve been trying many things without success. It seems to have started a couple weeks ago. Most online speed tests tell me that my site is loading in 1-4 seconds but this is not the case on chrome. If I have a fresh cache it takes 15-30 seconds. Also, I’ve been able to recreate the slow loading on Safari sometimes.
    I am not using the Fullwidth Easy Slider though. I have portfolio grids that seem to be causing the issue. The pages that have the portfolio grids are the only ones loading slow for me.
    I attached links to the pages giving me slow load times.”

    October 18, 2015 at 10:54 am #520588
    Rikard

    Hi Chris,

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Thanks,
    Rikard

    October 18, 2015 at 12:59 pm #520601
    sweetbabyj

    Hey Rikard,

    Thanks for looking into this. I attached the links to the problem pages.

    I don’t know if it’s a chrome issue, but “above-the-fold” content does not appear right away on chrome like it does on other browsers. Also, Admin pages load painfully slow on chrome.

    Thanks,
    Chris

    October 19, 2015 at 8:42 am #520760
    Ismael

    Hi!

    The site takes 15 seconds to load on Chrome but when I disable the Database and Object cache, it loads under 3 seconds. Check it here: https://support.tigertech.net/w3-total-cache

    Cheers!
    Ismael

    October 19, 2015 at 1:14 pm #520897
    sweetbabyj

    Wow…that’s amazing.

    First I want to thank you. You guys were the first to actually acknowledge that there was a loading issue. Everyone else had told me that the site loaded fine. Second I want to apologize since it wasn’t a problem with your theme, it was my lack of knowledge and experience ultimately. Your support has been the best I’ve seen since starting this project. If it matters, I did try a lot of other things over the past two weeks and only asked for support when I seen someone else comment on the same issue. I spent many MANY hours chasing my tail.

    I’m not sure how these cache settings got turned on. I haven’t messed with them since the initial setup and things have been fine. About two weeks ago everything bogged down on chrome. Maybe it was during a plugin update? Either way, thank you for solving this!!

    I’m happy to say, you can close this topic :)

    October 19, 2015 at 1:38 pm #520913
    Rikard

    Hi,

    Great, not sure what went wrong there exactly but very happy that you got it fixed :-)

    Cheers!
    Rikard

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