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AuthorPosts
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October 7, 2021 at 9:28 am #1323852
Good Day,
The logo on the left hand side of the header is no longer displaying for almost a week now.
We have removed the logo and then the default Enfold logo shows. We tried to replace it with other images but that also did not display.
Please advise
October 7, 2021 at 9:45 am #1323853Hello,
somehow the Logo in the header disapeard after updating enfold (Version 4.8.6.4). The jpg file is still in Mediathek and in Theme Options is it also showing.The Logo supposed to be on the right side over the menu. How can I solve this problem?
Thank you
ClaudiaOctober 8, 2021 at 4:29 am #1324023Hi TheLashCollection,
Sorry for the problem. Could you try updating the theme to the latest version (4.8.6.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardOctober 8, 2021 at 4:30 am #1324024Hi Claudia,
Your logo is displaying fine on my end, and I see that you are running the latest version of the theme already. Please let us know if you should need any further help on the topic.
Best regards,
RikardOctober 8, 2021 at 11:24 am #1324075Hi Rikard,
yes I read the hotfix post yesterday evening and updated the theme. So after I upload the Logo again and replace it it works fine.
Thank you!
ClaudiaOctober 8, 2021 at 1:53 pm #1324108Hi,
Thanks for the update @claudipro! Let us know if you have any other questions and enjoy the rest of your day.
It seems like @TheLashCollection has also updated the theme and that fixed the issue for them but we will keep the thread open just in case :)
Best regards,
YigitOctober 8, 2021 at 5:26 pm #1324152Same troubles with some websites while updated to 4.8.6.5.
Missing left top logo’s :-(October 9, 2021 at 7:18 am #1324191Hi avdprojects,
The logo is displaying fine on the first site you linked to. The second site is not running the latest version of the theme, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardOctober 9, 2021 at 8:39 am #1324196Hi Rikard, thank you for your response. Correct, somehow the first website logo came back by deleting all browser cache of FF and Chrome and the second by the update. Thank you :) Not a Enfold item but after I login on the second website and logout, the logged-in status keeps active, even trough another computer with VPN it shows the Admin topbar :-/ (good thing is, I can`t use the menu options of wp-admin without the, then prompted login).
Thank you for your help!
Best regards,
avdprojects- This reply was modified 3 years, 1 month ago by avdprojects.
October 10, 2021 at 4:46 am #1324261Hi avdprojects,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardOctober 13, 2021 at 11:07 am #1324712Hi,
I noticed that the logo is missing only if you’re logged-in…October 13, 2021 at 12:57 pm #1324739Hi,
@loumirak11 please clear cache and check if that helps. If it does not, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it :)Best regards,
Yigit -
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