Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1323852

    Good Day,

    The logo on the left hand side of the header is no longer displaying for almost a week now.

    We have removed the logo and then the default Enfold logo shows. We tried to replace it with other images but that also did not display.

    Please advise

    #1323853

    Hello,
    somehow the Logo in the header disapeard after updating enfold (Version 4.8.6.4). The jpg file is still in Mediathek and in Theme Options is it also showing.

    The Logo supposed to be on the right side over the menu. How can I solve this problem?
    Thank you
    Claudia

    #1324023

    Hi TheLashCollection,

    Sorry for the problem. Could you try updating the theme to the latest version (4.8.6.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1324024

    Hi Claudia,

    Your logo is displaying fine on my end, and I see that you are running the latest version of the theme already. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1324075

    Hi Rikard,
    yes I read the hotfix post yesterday evening and updated the theme. So after I upload the Logo again and replace it it works fine.
    Thank you!
    Claudia

    #1324108

    Hi,

    Thanks for the update @claudipro! Let us know if you have any other questions and enjoy the rest of your day.

    It seems like @TheLashCollection has also updated the theme and that fixed the issue for them but we will keep the thread open just in case :)

    Best regards,
    Yigit

    #1324152

    Same troubles with some websites while updated to 4.8.6.5.
    Missing left top logo’s :-(

    #1324191

    Hi avdprojects,

    The logo is displaying fine on the first site you linked to. The second site is not running the latest version of the theme, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1324196

    Hi Rikard, thank you for your response. Correct, somehow the first website logo came back by deleting all browser cache of FF and Chrome and the second by the update. Thank you :) Not a Enfold item but after I login on the second website and logout, the logged-in status keeps active, even trough another computer with VPN it shows the Admin topbar :-/ (good thing is, I can`t use the menu options of wp-admin without the, then prompted login).

    Thank you for your help!
    Best regards,
    avdprojects

    • This reply was modified 3 years, 1 month ago by avdprojects.
    #1324261

    Hi avdprojects,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1324712

    Hi,
    I noticed that the logo is missing only if you’re logged-in…

    #1324739

    Hi,


    @loumirak11
    please clear cache and check if that helps. If it does not, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it :)

    Best regards,
    Yigit

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