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Dear Support Team.
I am currently working on a webiste for a customer, which is already online in the first version: https://www.hotel-admiral.de/
Unfortunately there is a problem with the logo.
It is not displayed in the browser Mozilla Firefox and Safari (top left): see screenshots:
Firefox: https://www.osmosis.de/support/01_Firefox.png
Safarai: https://www.osmosis.de/support/02_Safari.png
When I open the page in Google Chrome, the logo appears:
see screenshot: https://www.osmosis.de/support/03_Chrome.png
The cache of all the browsers I mberetis emptied several times, it can not be.
Also, I’ve reviewed the image path several times and he is also correct. Even if I click on the non-displayed graphic in Mozilla Firefox and let me display it, the picture appears.
I’m desperate because I do not know what to do anymore.
Could you please help me?
The login data for the backend I send you under PRIVATE.
Thank you and best regards
DianaHey Diana,
You need to set the logo that will be used in header transparency in the Theme option > Header.
Best regards,
VictoriaDear Victoria
However, there is still a problem with the logo on the phone.
Although it is now tarred, but his view changes:
sometimes it is shown correctly see screenshot: https://www.osmosis.de/support/Logo_Mobil-2.png
and on some pages it seems distorted and superimposed itself with the flags for the language: see screenshot: https://www.osmosis.de/support/Logo_Mobile-1.png
Where is he wrong here? Could you help me? I can not understand where this comes from.
Best regards and thank you
DianaHi DianaLoola73,
Do you know the steps to reproduce the issue? I am not seeing it. Maybe it happens when the connection speed is low and not all css loaded and so show up like this?
Best regards,
VictoriaHi Diana,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
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