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  • #1208610

    somebody a solution?



    I’m getting “Page Not Found” when I access the URL provided.

    Best regards,
    Jordan Shannon


    and now?



    Go Enfold > Theme Options > Logo then click Upload button, select your Logo and make sure that the size is set to Full Size.
    Here’s a screenshot: https://imgur.com/L5GaUNX
    Hope it helps.

    Best regards,


    Hi juiik0ch,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,


    Done. I created a login on our hot website countme.ch
    The other one ist just a temporary which we delete afterwards.
    The Login is available until the 9th of Mai.
    Thank you!


    Hi juiik0ch,

    Thanks for giving us admin access.
    I tested Enfold 4.5.7 and WP 5.4.1 and it does not show any selection just as in your screenshot, so it will only be available if you’re using the latest version (maybe it’s a glitch with that version of Enfold with the current WP version).
    There’s another workaround to fix it and that’s to remove -80×80 in the logo URL which I have changed.
    Also, if you’re using transparent header, the logo used is in Enfold > Header > Transparency Options (tab) > Transparency Logo.
    Hope this helps.

    Best regards,

Viewing 9 posts - 1 through 9 (of 9 total)
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