Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1172888
    #1173120

    Hey patriscia_new,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1173140
    This reply has been marked as private.
    #1173549

    Hi patriscia_new,

    This is logo that has been cropped by wordpress (link in private content).
    Can you try to upload a logo with 300px width and 100px height? it would be better if you crop it using an image editor that rely on wordpress for it :(

    Best regards,
    Nikko

    #1200364

    Hello Guys,

    Good Morning!

    I’m facing a similar problem uploading my logo, in both places, “Theme Options” Tab and also in “Header” for a transparency logo.
    After upload a logo, it crop the image to a thumbnail size.
    The correct size should be 300×73, it becomes a square like 80×80, even after upload in Media.

    Here some Screenshots:
    https://prnt.sc/rrzp36
    https://prnt.sc/rrzrdt
    https://prnt.sc/rrzrr8
    https://prnt.sc/rrzt34

    Im using Enfold ver. 4.7.4
    WP: 5.4

    Looking forward to solve this.
    Thanks in advance.

    Cheers,
    Eduardo.

    #1200496

    Hi Eduardo,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1200526

    Sure, Rikard.

    Thank you.

    Cheers,
    Eduardo.

    #1200596

    Hi Eduardo,

    We’ll be closing this thread and answer your question on your other thread.

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘logo and image’ is closed to new replies.