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AuthorPosts
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July 17, 2018 at 6:16 pm #986541
Hello,
The theme download tries to upload but then wordpress presents an error ‘The link you followed has expired.’
This will be the second time I have downloaded this theme, and did not have any trouble the first time on the other wesbite.
I have tried downloading just the wordpress file, the whole folder and extracting, and even the FTP but that did not want to cooperate. I have also added other themes to this current site without trouble.
Could really use some help getting this thing installed, on a bit of a deadline. Would be happy to create a temporary log in if that could help you out- thank you so much!
July 17, 2018 at 6:25 pm #986546Hey CanopyLandHoldings!
Yes please create us a wordpress admin and ftp account and post the login credentials – we’ll look into it asap.
Regards,
PeterJuly 17, 2018 at 6:39 pm #986559Hi Peter, please see below, thank you so much for the quick response!
July 18, 2018 at 2:08 pm #986976Hi CanopyLandHoldings,
The theme starts uploading and then I also get “The link you followed has expired.”, even when I tried uploading the 4.2.6 version.
Can you please give us FTP server link?
Best regards,
VictoriaJuly 18, 2018 at 5:28 pm #987114The host is the website, please see below
July 18, 2018 at 8:16 pm #987159Hey,
Please try installing the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp.
Also, please check these links: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292, https://wordpress.org/support/topic/the-link-you-followed-has-expired/Regards,
YigitJuly 18, 2018 at 8:29 pm #987165Hello, as I mentioned in my first message, i tried to upload via FTP and it wasn’t working for me. Are you experiencing the same problem?
July 19, 2018 at 8:23 pm #987615Hello, wanted to follow up in regards to my previous message. Thanks so much!
July 20, 2018 at 5:27 pm #987929Hi,
I installed and activated Enfold. Please review your website :)
Best regards,
YigitJuly 21, 2018 at 1:47 am #988092Great, thank you so much for your help!!
July 21, 2018 at 7:30 am #988129Hi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJuly 23, 2018 at 7:05 pm #988834You may close it. Thank you again for your help
July 24, 2018 at 6:07 am #989035 -
AuthorPosts
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