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Hi, I got the below message today:
“We are very sorry but it seems your Theme License has expired on March 1st, 2016
In order for you to post support questions you need to enter a new valid themeforest license code
You can purchase a new license on themeforest or if you purchased one recently simply download it on themeforest.
Your current, expired license key is: 8b8c28a4-a960-4bd2-a800-0eb155b469de”How can I sort this out?
Thanks.
Hey Oliver,
Thank you for the inquiry and sorry for the inconvenience.
Looks like you have not extended the support license, which is now required in order to post inquiries or requests in the forum. After renewing or extending the support license, get the new license key and place it in the field provided in the popup. Please check the following documentation for more info about support renewal.
// https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
Ismael
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