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  • #1371034
    Raf Sauvillers
    Guest

    Hi, I am trying to solve the issue that our school in Belgium has with there website for the moment.
    Issue is: Een fout van het type E_COMPILE_ERROR werd veroorzaakt op regelnummer 265 van het bestand /customers/8/5/b/plantijntje.be/httpd.www/wp-content/themes/enfold/functions-enfold.php. Foutmelding: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e)

    Website: bsplantijntje.be

    I have not all details like licensing code because there was a firm that made few years ago the website and bought all themes and plugins but we don’t have any contact with them anylonger. Could you halp asap? Thanks

    #1371083

    Hey Raf,

    I see that you are running an old version of the theme, could you try to update to the latest version (5.2.1) to see if that helps please? The update to 5.2.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    If you can’t access the theme files, the I would recommend that you purchase your own theme license here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Otherwise you will have this same problem everytime you need to update the theme, which you should do on a regular basis.

    Best regards,
    Rikard

    #1371092
    Raf Sauvillers
    Guest

    Hi Rikard, but where can I download the newer version in zip because the person who bought the theme on Themeforest is no longer available for our school so we can not download it online. The school bought few years ago this theme, are updates always free afterwards normally? Could you send me link so we can update now and find a solution afterwards? Kind regards, Raf ( (Email address hidden if logged out) )

    #1371111

    Hi,

    Thanks for the update. There is no public download link available unfortunately, you would have go through your valid Themeforest account. Do you have some sort of proof of purchase, or was the purchase made by a third party? If it’s the latter, then I would recommend that you purchase your own license as soon as possible, then follow the instructions in my first post. We can help you out with updating if necessary, once you have your valid license.

    Best regards,
    Rikard

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