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Hello,
Can I purchase extended support for my current site? Instead of the theme and support? My site is running Woocommerce and I am trying to add product images to the search results page. I have tried using the Advanced Woo Search plugin but it is not working and I believe it because of a conflict with the Enfold theme.
Also, I have a search box in the top right corner of the nav bar. When you enter search terms a drop box appears with results however, it closes really quickly and you cannot click on any of the results. How do I fix this?
Thanks
Hey Heather,
Please see this article about purchasing extended support.
As for your search issue, please disable all of your plugins and then check.
The Enfold theme has had a known issue with the Advanced Woo Search plugin, particularly concerning the display and functionality of the search bar in the main menu. A reported issue involves the search bar appearing briefly and then disappearing when integrated via the “Shortcode in Menus” plugin. Please see this thread.
Another possibility is your Autoptimize plugin forcing the “display:none” instead of allowing the results to show. Autoptimize often causes errors like this. Nonetheless once you extend your support we can review further.
Best regards,
Mike
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