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  • September 21, 2018 at 6:15 pm #1012854
    leahmessina

    As I build a webpage off of the “consulting” theme every time I update an image box, text box, grid rows, or anything in the layout its deleted upon saving. I’m loosing an hour of work every time I make a change to and have to “restore to previous version” to keep from loosing the entire webpage.

    • This topic was modified 7 years, 1 month ago by leahmessina.
    September 21, 2018 at 6:51 pm #1012871
    Jordan Shannon

    Hey leahmessina,

    Which version of PHP are you currently running?

    Best regards,
    Jordan Shannon

    September 21, 2018 at 7:24 pm #1012879
    leahmessina

    PHP 7.1

    September 21, 2018 at 7:31 pm #1012880
    Jordan Shannon

    Hi,

    Please provide admin info in the private area so we can look into this further. Also, be sure to disable all active plugins to ensure this is not a scripting issue.

    Best regards,
    Jordan Shannon

    September 21, 2018 at 8:00 pm #1012889
    Jordan Shannon

    Hi,

    Yes that is what I’m requesting. But I will delete your last post as the login should be in the private section below.

    Best regards,
    Jordan Shannon

    September 21, 2018 at 8:24 pm #1012901
    leahmessina
    This reply has been marked as private.
    September 21, 2018 at 9:38 pm #1012910
    leahmessina

    Please advise on next steps — is this an enfold issue that can be resolved?

    September 22, 2018 at 5:50 am #1012996
    Rikard

    Hi,

    The next steps would be for you to provide us with the URL to your site and point out on which page this is happening on. You likely have open html markup in your content, so please look out for anything like that just before the layout is breaking:

    <strong>Bold text closed properly</strong>

    Best regards,
    Rikard

    September 22, 2018 at 5:19 pm #1013100
    leahmessina

    See private content. Thanks

    September 23, 2018 at 5:00 am #1013207
    Rikard

    Hi,

    Thanks for the update, I added a new element to the bottom of your layout and it seems to have saved as expected. Do we need to do something in particular to reproduce the problem you are getting?

    Best regards,
    Rikard

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