Hi guys,
I can’t open the layout builder for these two pages in the backend. The loading circle just keeps going round. See https://prnt.sc/10k8j94
https://astw.org.au/membership/substantiation-guidelines/
https://astw.org.au/membership/substantiation-faq/
Other pages work fine.
Hi ASTW,
I tried to login with the credentials you gave but I’m getting this error, please check:
ERROR: The username or password you entered is incorrect.
Please check the troubleshooting steps here https://kriesi.at/documentation/enfold/intro-to-layout-builder/#layout-builder-is-not-loading-properly
Since it’s only in those two pages mentioned, please check the Troubleshoot: Text Block element not loading in the link given.
Best regards,
Nikko
Hi Nikko,
Sorry, just changed the password. Also the link to “Troubleshoot: Text Block element not loading” is not clickable on your message.
Yes, you were right. The issue was with the modsec rule on the server and it’s fixed now.
Thanks for your help!
Hi ASTW,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
