May 2, 2022 at 8:50 pm #1350237
We have monitoring on our site. It shows:
UserScript TimeoutError: page.goto: Timeout 30000ms exceeded.
Seems to only happen on the Home page (which has LayerSlider) but doesn’t happen on any other pages.
If I use default theme, there is no timeouterror.
I can’t troubleshoot (deactivate LayerSlider) because it’s bundled.
Enfold Version: 18.104.22.168
all plugins are the latest versions
May 2, 2022 at 9:04 pm #1350240May 4, 2022 at 6:03 am #1350397
- This topic was modified 3 weeks, 2 days ago by creativepassion.
Thank you for the inquiry.
Where do you see this error? The site loads fine when we checked and we didn’t see any errors in the browser console.
IsmaelMay 6, 2022 at 12:06 am #1350695
Attached is a screengrab of the simple page load check, which is throwing the error on https://app.checklyhq.com
Attached is a screengrab of the loading icon in Firefox, which takes a very long time to load a simple page.
Attached is a screengrab of the loading icon in Chrome, which takes a very long time to load a simple page.
May 6, 2022 at 9:13 am #1350768
- This reply was modified 2 weeks, 5 days ago by creativepassion.
Thank you for the screenshots.
We have checked the theme files including the layer slider but we didn’t find any scripts using the page.goto function. Have you tried to disable the plugins temporarily?
IsmaelMay 6, 2022 at 9:16 am #1350769
UPDATE: Looks like the function page.goto is from a library called Puppeteer, which is not used by the theme. We don’t see the error in the browser console.
IsmaelMay 10, 2022 at 8:38 am #1351116May 14, 2022 at 11:20 am #1351754
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