Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 6, 2016 at 8:20 pm #609151
    cyber13

    I have the latest version of Enfold and wordpress and the layerslider will intermittently stop working on certain pages. The right slide is selected on the pages, no editing has been done and yet, every once in a while, the images just disappear. After a few hours, they are back and it’s fine. Is there any reason that would cause this?

    April 7, 2016 at 7:09 am #609373
    Rikard

    Hi cybervise13,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    April 7, 2016 at 3:30 pm #609699
    cyber13

    thanks

    April 8, 2016 at 7:55 am #610057
    Rikard

    Hi,

    I couldn’t see any problem with your installation and the slider seems to be working fine too, sometimes thing do not load properly on the web unfortunately. I would try clearing your browser cache to see if that helps.

    Regards,
    Rikard

    April 8, 2016 at 3:55 pm #610300
    cyber13

    odd thing is that we use this theme on lots of our clients sites and we have never had this issue except for this site and the one that we cloned from this one.

    April 9, 2016 at 6:56 am #610504
    Rikard

    Hi,

    Ok, sounds strange. You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/. That should result in “clean” installation.

    Regards,
    Rikard

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