Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 19, 2019 at 9:24 pm #1129017
    ericsmlc

    My LayerSlider just stop working a few days ago, once the below message appeared regarding an update. The slider will only display if I am logged into my wordpress.
    It will not allow me to update since it was included in Enfolds theme. They are saying that Enfold needs to do the update. LayerSlider is trying to push people to purchase their plugin directly from them.

    An update is available for LayerSlider WP!

    You have version 6.8.1. The latest version is 6.9.0.
    New releases contain new features, bug fixes and various improvements across the entire plugin. Set up auto-updates to upgrade to this new version, or request it from the author of your theme if you’ve received LayerSlider from them. Click here to learn more.

    August 20, 2019 at 6:20 am #1129124
    Rikard

    Hey ericsmlc,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the non-working slider.

    Best regards,
    Rikard

    August 20, 2019 at 3:48 pm #1129242
    ericsmlc

    The slider is on the home page. On Firefox & IE the images appear broken, on Chrome nothing displays.

    August 21, 2019 at 6:40 am #1129455
    Rikard

    Hi,

    Thanks for that, I see the same problem on my end. The login details are not working though, please check and verify.

    Best regards,
    Rikard

    August 21, 2019 at 10:03 pm #1129784
    ericsmlc

    Hello,
    It seems to be working now. Did you make a change on Enfolds end?

    August 22, 2019 at 6:24 am #1129857
    Rikard

    Hi,

    No, we didn’t change anything since we don’t have access to your site.

    Best regards,
    Rikard

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