Tagged: , , ,

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • August 2, 2018 at 11:52 am #992834
    blacknetguy

    Hello Kriesi Team,

    I have LayerSlider placed on a few pages of my web. Since two weeks it shows just a blank white space. When I switch to another theme, then I switch back to Enfold Child, all the LayerSliders placed on these pages will show up, but after one or two minutes it shows the blank white space again.

    I really don’t know what to do now, since it seems that this is a bug.

    Pages with sliders:

    O nás

    Služby

    Referencie

    Certifikáty

    Kontakt

    In private I’m sending you login, and FTP credentials.

    Thanks for helping me out, I really appreciate it.

    Thomas

    August 4, 2018 at 1:03 pm #993502
    Victoria

    Hey blacknetguy,

    Best regards,
    Victoria

    August 4, 2018 at 3:48 pm #993519
    Labrat228

    Large White Space at Top of Page

    Same issue here.

    August 5, 2018 at 7:49 am #993623
    Rikard

    Hi Labrat228,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    August 6, 2018 at 12:08 pm #993895
    blacknetguy

    Dear Victoria,

    I hope you’ll have no problem with logging into our site. In next few days I’ll be away from computer, but next Monday I’m gonna take a look back here, in case of questions, that I should answer.

    Thanks for you kind help.
    Best regards
    Thomas

    August 7, 2018 at 8:47 pm #994562
    Basilis

    Hi,

    No worries, let us know when you are back, we hope you enjoy vocations! :)

    Best regards,
    Basilis

    August 19, 2018 at 1:05 am #998824
    blacknetguy

    Hello Basilis,

    I’m back in the business, ready to provide anything for you which can help. Victoria asked if the website is down, I checked it, and it works.

    I’m glad for your kind help. Thanks.

    Thomas

    August 19, 2018 at 4:57 pm #998966
    Victoria

    Hi blacknetguy,

    I need to use VPN to access your website.

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    August 19, 2018 at 5:13 pm #998978
    blacknetguy

    Hello Victoria,

    I have turned off the caching, ad the security plugin too (Wordfence). Are you able to access the page?

    Thomas

    August 19, 2018 at 7:49 pm #999053
    Victoria

    Hi Thomas,

    Please check the pages.

    Best regards,
    Victoria

    August 20, 2018 at 11:35 am #999304
    blacknetguy

    Yes, it’s working now. Thank you for your help, I really appreciate it. :)

    Have a nice day!

    Thomas

    August 20, 2018 at 4:55 pm #999494
    Victoria

    Hi Thomas,

    Glad it is working :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 5, 2019 at 5:49 pm #1074999
    GriffinGraffix

    Same issue here slider is a blank page…

    I am working on behalf of client

    Thanks!

    March 6, 2019 at 10:01 am #1075418
    Rikard

    Hi GriffinGraffix,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    March 9, 2019 at 6:16 pm #1076805
    GriffinGraffix

    Hi

    It seems to work now… In had other more urgent issues and it made me realize that our hosting was running our site on PHP 5.6 and so I updated to 7… perhaps that was the issue?

    Either way, thanks for your assistance!

    Also, didn’t you used to include Revolution slider in this theme? We went and bought the plugin because I’m used to working with it and didn’t want to spend time on a learning curve with layer slider… cheers

    March 10, 2019 at 9:21 am #1076945
    Rikard

    Hi GriffinGraffix,

    Great, I’m glad you got it working. The PHP version might have been the reason.

    We haven’t used Revolution Slider in the theme, only LayerSlider.

    Best regards,
    Rikard

    March 11, 2019 at 4:11 am #1077192
    GriffinGraffix

    ok about Rev slider in enfold.. my mistake… 2nd time I use enfold to build a site for a client and love it!
    I used Velvet theme for a long time for my own site long ago…. But paying for an extra plugin to cater to my fancy isn’t a big deal anyways :D

    thanks!

    March 12, 2019 at 6:22 am #1077647
    Rikard

    Hi,

    Great, I’m glad you like the theme. Let’s hope you will use it more in the future :-)

    Best regards,
    Rikard

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)
  • You must be logged in to reply to this topic.