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Viewing 22 posts - 1 through 22 (of 22 total)
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  • April 25, 2018 at 10:43 am #946495
    WebbR

    Hi, I just updated Enfold and unfortunately the Sliders not working anymore .(
    Page is showing the Shortcodes instead… [layerslider id=“1″]

    Any idea to fix this?

    April 25, 2018 at 1:08 pm #946552
    WebbR

    Seemed to be a cache problem.
    Deactivating W3 Total Cache makes the Sliders work again.
    If you have Problems to reactivate the Cache plugin, delete the drop-in files in /wp-content/:
    advanced-cache.php
    db.php
    object-cache.php

    Then reactivate W3 Total Cache :)

    Greetz!

    April 25, 2018 at 1:48 pm #946569
    WebbR

    OK… :( Still the same problem after reactivating Cache :(

    April 25, 2018 at 2:01 pm #946581
    two_worlds

    I am using WP Super Cache but disabling it doesn’t change a thing …

    April 25, 2018 at 2:12 pm #946588
    WebbR

    @two_worlds: Same Problem?

    April 25, 2018 at 2:36 pm #946597
    two_worlds

    Yes, same problem, but it doesn’t even show the shortcode, just a blank space

    April 25, 2018 at 3:06 pm #946614
    Yigit

    Hi,

    LayerSlider shortcodes do not work unless there is Advanced LayerSlider element on the page. This is either related to LayerSlider update but most probably performance changes we made in Enfold 4.3. Please use Advanced LayerSlider element under Media Elements tab of Advanced Layout Builder for time being. We have already informed our devs :)

    Cheers!
    Yigit

    April 25, 2018 at 3:20 pm #946624
    WebbR

    Hey Yigit and thx for the answer! But look – the implementation of Layerslider via module and via shortcode gives different results.
    There is a lot of work done to make it fit in all resolutions and so on.
    Its a “no go” that shortcodes should not work anymore… clients are no beta tester… Please help out to fix this!

    Thx for support!
    Frank

    April 26, 2018 at 10:15 am #947158
    auserde

    I have the same problem

    April 27, 2018 at 7:17 am #947675
    Ismael

    Hi,

    We are very sorry for the inconvenience. Please provide the WP and FTP login details in the private field. We would like to check in your installation.

    Best regards,
    Ismael

    April 30, 2018 at 1:22 pm #949058
    WebbR

    Hi Ismael, I changed to the former version alreday.
    It is a clients website – productive already…
    I will install a copy – but it will take some time.

    April 30, 2018 at 7:52 pm #949177
    Yigit

    Hi,

    We will keep the thread open and wait to hear from you

    Best regards,
    Yigit

    May 1, 2018 at 6:36 pm #949604
    WebbR

    Hi, fresh backup is installed…
    Credentials in Private Content…

    THX for Support!

    • This reply was modified 6 years, 6 months ago by WebbR.
    May 3, 2018 at 6:52 am #950507
    Victoria

    Hi WebbR,

    Layer Slider has to be added via the Advanced Layout Builder element, otherwise, it will not work at this point.
    The Layer Slider has the screen options inside of it, you can control display in the Layer Slider options.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    • This reply was modified 6 years, 6 months ago by Victoria.
    May 3, 2018 at 8:50 am #950567
    WebbR

    Dear Enfold / KRIESI Team, dear Victoria!
    The shortcode embed of Layerslider is a regular feature of Layerslider that worked before.
    Now – after forcing me to reinstal that broken version your answer is that it will not work anymore?
    Are you serious? I’m sure many people using the shortcode for many various reasons!
    Its not acceptable for a payed PREMIUM Theme just to disable a functionality of an other plugin!
    I bought about at least 10 Licenses for me and my clients – we are using shortcodes in many ways!

    So PLEASE, fix this – it is a BUG!

    Best Regards!
    Frank

    May 3, 2018 at 11:29 am #950678
    Vrout

    I have the same problem.

    A solution would be to create a “blank” and small empty slider in layerslider, and then add it to your page using ALB Layerslider element (and maybe make it disappear with CSS with display: none; ).
    Then, all shortcodes from layerslider on this page will work again

    But this is no permanent solution..

    May 4, 2018 at 7:35 am #951402
    Ismael

    Hi,


    @WebbR    : Please follow @Vrout’s suggestion for now. We’ll notify you once we found an actual fix.


    @Vrout    : Thank you for the info. Please use that workaround temporarily.

    Best regards,
    Ismael

    May 8, 2018 at 7:48 pm #953519
    Pcarran83

    I have the same problem with my website and will follow this thread. Please fix right away ;-)

    May 15, 2018 at 11:13 am #956892
    WebbR

    Hi there… just want to ask if there is any solution in sight…

    @vrout    : Thx for the workaround! It is working but not a realy propper solution as you already mentioned…

    May 15, 2018 at 12:37 pm #956944
    Yigit

    Hi,


    @WebbR     Please update Enfold to the latest version 4.3.2 – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. You can check out change log here – https://kriesi.at/documentation/enfold/changelog/

    Best regards,
    Yigit

    May 15, 2018 at 4:42 pm #957085
    WebbR

    @Yigit: Updated & shortcodes are working again! ThX a lot for fixing the bug!
    Best!
    Frank

    May 15, 2018 at 5:25 pm #957117
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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  • The topic ‘Layerslider not working after Enfold update to 4.3’ is closed to new replies.