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  • #1017204

    Trying to import a demo layerslider from the Template Store but when I click import, it will load forever.
    My enfold and wordpress is up to date and I’m not sure why it won’t import it.

    #1017255

    Hey ezUpstarts,

    Are you receiving any error messages? Also, please let us know what version of PHP you are currently running.

    Best regards,
    Jordan Shannon

    #1018084

    Hi Jordan,
    I don’t get any error messages. It just continues to spin.
    As for the PHP version, I am currently running on 7.0

    #1018168

    Hi,

    Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1146309

    Hello, am currently experiencing this. layerslider cannot import

    #1146310

    Importing is taking longer than usual. This might be completely normal, but can also indicate a server configuration issue. Please visit System Status to check for potential causes if this screen is stuck.

    #1147245

    Hi olaotan123,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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