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  • October 2, 2018 at 8:18 pm #1017204
    ezUpstarts

    Trying to import a demo layerslider from the Template Store but when I click import, it will load forever.
    My enfold and wordpress is up to date and I’m not sure why it won’t import it.

    October 3, 2018 at 12:35 am #1017255
    Jordan Shannon

    Hey ezUpstarts,

    Are you receiving any error messages? Also, please let us know what version of PHP you are currently running.

    Best regards,
    Jordan Shannon

    October 5, 2018 at 2:03 am #1018084
    ezUpstarts

    Hi Jordan,
    I don’t get any error messages. It just continues to spin.
    As for the PHP version, I am currently running on 7.0

    October 5, 2018 at 7:37 am #1018168
    Rikard

    Hi,

    Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 9, 2019 at 12:28 am #1146309
    Anonymous

    Hello, am currently experiencing this. layerslider cannot import

    October 9, 2019 at 12:31 am #1146310
    Anonymous

    Importing is taking longer than usual. This might be completely normal, but can also indicate a server configuration issue. Please visit System Status to check for potential causes if this screen is stuck.

    October 11, 2019 at 8:32 pm #1147245
    Victoria

    Hi olaotan123,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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