October 22, 2019 at 7:00 pm #1150266
The LayerSlider has been working fine for previous 5-6 years and has just stopped showing on the Home Page of the site. (See private link)
All of the themes, plugins and WP are up to date, and I have tried deactivating all plugins and that didn’t work. I also enabled WP classic editor in the Theme Options but that didn’t work either.
I hope you can help solve the issue! ThanksOctober 22, 2019 at 8:11 pm #1150276
Do you have any slides activated? There doesn’t appear to be any.
Jordan ShannonOctober 23, 2019 at 12:20 pm #1150479October 24, 2019 at 3:48 am #1150718
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
RikardOctober 24, 2019 at 12:04 pm #1150858October 25, 2019 at 5:00 am #1151059
Thanks for that. I removed the element, then added it back again and it’s working as it should on my end now. Please review your site.
RikardOctober 25, 2019 at 3:24 pm #1151226
I have checked the site, and it is not showing up in Safari, however it does show in Chrome. I have a screenshot to show you if you like? I did try what you said you did before but that didn’t fix he issue in Safari.
It obviously needs to show in all browsers, so your help here would be appreciated.
SueOctober 25, 2019 at 3:42 pm #1151232
I am a little worried about it slowing down performance but the slider is at least showing up now.
Is there anything I can do to improve performance/loading times?
SueOctober 26, 2019 at 5:19 am #1151321
Thanks for the update, but the slider is still showing up fine on my end using Safari. Are you sure that you are not getting locally cached results?
You can try to keep your images as small as possible in the slider in order to improve load times.
RikardOctober 28, 2019 at 5:40 pm #1151840
Initially I did empty all my local caches, but that didn’t solve the issue, however the fix mentioned above did, so it is all sorted now.
Thank you for your suggestion re loading/performance enhancements.
SueOctober 28, 2019 at 10:02 pm #1151895
Did you need additional help or shall we close this topic?
Jordan ShannonOctober 29, 2019 at 11:23 am #1152020October 29, 2019 at 11:50 pm #1152182
The topic ‘LayerSlider no longer visible on page, only blank space where it was’ is closed to new replies.