Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1116686

    I recently purchased a new Enfold theme however the Layerslider does not work and reports that it is Not Activated.

    How do I activate the layerslider for my website.

    #1116911

    Hey kaymomo,

    The LayerSlider is bundled with the theme and cannot be activated unless you have a separate license for it. That shouldn’t matter though, it should work anyway. Where can we see it not working?

    Best regards,
    Rikard

    #1116921

    Hello, Thanks for the quick response.

    It currently isn’t working properly on the home page I included in the original post. I made a menu bar using layerslider, which is the pink bar at the top. Right underneath the website title and phone number at the top, in the pink banner.

    The links still work as you can move your mouse over the pink area and click on buttons but they do not appear.

    Many thanks,

    #1116965

    Hi,

    Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1116973

    Hi Thank you

    #1117044

    Hi,

    Thanks for that, though I’m getting a 403 error on the login page. Are you blocking some IP ranges maybe?

    Best regards,
    Rikard

    #1117089

    Hi Rikard
    Sorry about that.
    You can login now.

    Kay

    #1117640

    New Update:

    The layerslider is visible in Microsoft Edge, but not on Chrome.

    #1117730

    Hi,

    Thank you for the update.

    Did you enable lazy loading for the images? The data-lazy-src attribute exists in the image, but the value is not being transferred to its src attribute preventing the image from ever displaying. Please disable the lazy loading option temporarily. Let us know if that changes anything.

    Best regards,
    Ismael

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