Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 6, 2020 at 1:23 am #1250667
    norwestarch

    Hello
    I cannot work this one out. The Layer Slider shows up in Firefox and Microsoft Edge but in Chrome it is red slides – they are rotating through but all are red.
    I have enabled the jQuery Migrate Helper to no avail. I also tried deactivating plugins to see if there was a conflict but no luck there either.

    October 7, 2020 at 7:52 am #1251039
    Rikard

    Hey norwestarch,

    Thanks for the login details. I can’t see that happening on my end using Chrome, could you try loading the site in an incognito window to see if that helps please? If not then please try updating the theme to the latest version (4.7.6.4): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    October 8, 2020 at 12:43 am #1251237
    norwestarch

    Hi Rikard
    I’ve done both those things and still the same result. I’ve updated the theme to the latest version and then tried opening it in an incognito window.
    I still get bright red instead of the image for the layer slider – I can upload a screenshot if that’s helpful?

    October 9, 2020 at 5:20 am #1251619
    Rikard

    Hi,

    Thanks for the update. Please upload a screenshot to a service like Google Drive or Dropbox, then link to it here.

    Best regards,
    Rikard

    October 10, 2020 at 1:55 am #1251764
    norwestarch
    This reply has been marked as private.
    October 11, 2020 at 9:31 am #1252012
    Rikard

    Hi,

    Thanks for that. I still can’t reproduce those results on my end though, please see private for what I’m seeing on my end. Could you let us know what steps you take in order to get the results you are getting on your end please?

    Best regards,
    Rikard

    October 12, 2020 at 2:59 am #1252137
    norwestarch
    This reply has been marked as private.
    October 13, 2020 at 5:57 am #1252435
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
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