Viewing 19 posts - 1 through 19 (of 19 total)
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  • #945838

    Hi,
    I have read the news on Enfold and I am impressed. Very nice what you have implemented there. Thanks a lot !

    I have only one problem and it is on 3 different web sites:
    The layer sliders are not showing – it writes the shortcode only (i.e. [layerslider id=”2″]).
    I tried to deactivate the layer slider and activate it again, I cleared all caches, I disabled caches.

    Mhm,
    What to do now?

    PS: I had this problem on 3 of 4 websites.

    • This topic was modified 6 years, 8 months ago by Ralf.
    #945873

    +1

    #945880

    Hi!


    @gemac-fieldbus
    I inserted LayerSlider to your page using Advanced LayerSlider element under Media Elements tab of Advanced Layout Builder and that helped. Please review your website.


    @jbkvns
    Could you please try adding it to your page using Advanced LayerSlider element and check if that helps? If it does not, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it :)

    Cheers!
    Yigit

    #945882

    Thanks Yigit,
    so maybe the shortcode only will not work anymore and I have to use the element in layout builder.
    Fine!
    Thanks a lot for that quick help!

    #945888

    Hi!

    We have contacted our devs however since bundled version of LayerSlider only works fullwidth, using Advanced Layerslider element would be better option :)

    Let us know if you have any other questions or issues!

    Regards,
    Yigit

    #945919

    Yes,
    thats bad. I have to wait with the update on one of my sites, because it is important that the slider is working there as shortcode within a box.
    Best regards,
    Ralf

    • This reply was modified 6 years, 8 months ago by Ralf.
    #946928

    Hi,

    we are sorry for the problem.
    We will try get a solution as soon as possible.

    Best regards,
    Basilis

    #947110

    Thank you Basislis,
    I found out, that when I use the media element on a page AND a shortcode, both work. If there is the shortcode only, it doesn’t work.
    Maybe that helps a little.
    Regards
    Ralf

    #947240

    Hi Ralf,

    Thanks for your input. In bug report we included this info as well. Issue might be related to performance changes made on Enfold 4.3. We are not able to share more information at the moment. We are going to need to wait to hear from our devs.

    Best regards,
    Yigit

    #947248

    Thank you Yigit,
    I can wait …

    #947249

    Hey,

    Thanks for your patience!

    Cheers!
    Yigit

    #947334

    Hey I have the same problem with the layer slider after the update.
    But I didn’t use the advanced layout editor to create the pages. So I can only use shortcodes, as otherwise i would loose all the content… any help? Or can I downgrade until the solution?

    thanks

    #947335

    Just found the solution:

    activated showing the code when using the advanced layout slider and now the new shortcode is:

    [av_layerslider id=’3′] instead of [av_layerslider id=”3″]

    #947341

    ouch that was not good. now all the coding has gone wild and there was weird stuff added automatically just because of putting [av_layerslider id=’3′] instead of [layerslider id=”3″]

    [av_one_full first av_uid='av-1k572hd']

    #948384

    Hi nexosurf,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #956498

    Hi,
    I want to ask if there are any news about this issue.
    Do we have to wait for the next update and when will it be?
    I love the new features in the actual version …

    Kind regards,
    Ralf

    • This reply was modified 6 years, 7 months ago by Ralf.
    #956501

    Hi Ralf,

    We have just released Enfold 4.3.2. Could you please try update Enfold – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and let us know if you still have issues?

    Cheers!
    Yigit

    #956504

    Hey Yigit,
    everything is fine with 4.3.2

    Thanks a bunch!

    regards,
    Ralf

    #956508

    Hey,

    Glad it is working fine now! Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Layer Slider is not working after update to 4.3’ is closed to new replies.