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AuthorPosts
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April 24, 2018 at 11:02 am #945838
Hi,
I have read the news on Enfold and I am impressed. Very nice what you have implemented there. Thanks a lot !I have only one problem and it is on 3 different web sites:
The layer sliders are not showing – it writes the shortcode only (i.e. [layerslider id=”2″]).
I tried to deactivate the layer slider and activate it again, I cleared all caches, I disabled caches.Mhm,
What to do now?PS: I had this problem on 3 of 4 websites.
- This topic was modified 6 years, 8 months ago by Ralf.
April 24, 2018 at 12:02 pm #945873April 24, 2018 at 12:18 pm #945880Hi!
@gemac-fieldbus I inserted LayerSlider to your page using Advanced LayerSlider element under Media Elements tab of Advanced Layout Builder and that helped. Please review your website.
@jbkvns Could you please try adding it to your page using Advanced LayerSlider element and check if that helps? If it does not, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it :)Cheers!
YigitApril 24, 2018 at 12:22 pm #945882Thanks Yigit,
so maybe the shortcode only will not work anymore and I have to use the element in layout builder.
Fine!
Thanks a lot for that quick help!April 24, 2018 at 12:36 pm #945888Hi!
We have contacted our devs however since bundled version of LayerSlider only works fullwidth, using Advanced Layerslider element would be better option :)
Let us know if you have any other questions or issues!
Regards,
YigitApril 24, 2018 at 1:23 pm #945919Yes,
thats bad. I have to wait with the update on one of my sites, because it is important that the slider is working there as shortcode within a box.
Best regards,
Ralf- This reply was modified 6 years, 8 months ago by Ralf.
April 25, 2018 at 11:35 pm #946928Hi,
we are sorry for the problem.
We will try get a solution as soon as possible.Best regards,
BasilisApril 26, 2018 at 8:05 am #947110Thank you Basislis,
I found out, that when I use the media element on a page AND a shortcode, both work. If there is the shortcode only, it doesn’t work.
Maybe that helps a little.
Regards
RalfApril 26, 2018 at 12:49 pm #947240Hi Ralf,
Thanks for your input. In bug report we included this info as well. Issue might be related to performance changes made on Enfold 4.3. We are not able to share more information at the moment. We are going to need to wait to hear from our devs.
Best regards,
YigitApril 26, 2018 at 1:06 pm #947248Thank you Yigit,
I can wait …April 26, 2018 at 1:23 pm #947249April 26, 2018 at 4:12 pm #947334Hey I have the same problem with the layer slider after the update.
But I didn’t use the advanced layout editor to create the pages. So I can only use shortcodes, as otherwise i would loose all the content… any help? Or can I downgrade until the solution?thanks
April 26, 2018 at 4:18 pm #947335Just found the solution:
activated showing the code when using the advanced layout slider and now the new shortcode is:
[av_layerslider id=’3′] instead of [av_layerslider id=”3″]
April 26, 2018 at 4:25 pm #947341ouch that was not good. now all the coding has gone wild and there was weird stuff added automatically just because of putting [av_layerslider id=’3′] instead of [layerslider id=”3″]
[av_one_full first av_uid='av-1k572hd']
April 28, 2018 at 3:57 pm #948384Hi nexosurf,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMay 14, 2018 at 3:45 pm #956498Hi,
I want to ask if there are any news about this issue.
Do we have to wait for the next update and when will it be?
I love the new features in the actual version …Kind regards,
Ralf- This reply was modified 6 years, 7 months ago by Ralf.
May 14, 2018 at 3:49 pm #956501Hi Ralf,
We have just released Enfold 4.3.2. Could you please try update Enfold – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and let us know if you still have issues?
Cheers!
YigitMay 14, 2018 at 3:56 pm #956504Hey Yigit,
everything is fine with 4.3.2Thanks a bunch!
regards,
RalfMay 14, 2018 at 4:00 pm #956508 -
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