May 17, 2017 at 9:59 am #794725
I have 2 Enfold websites and in 1 website the Photo layer slider don’t work in the browser Opera. The slider area in the website is completely empty (no text no photos). The photo layer slider works fine in Chrome and IE.
I tried also another Enfold slider, also not working.
Do you have a solution?
Regards MerlijnMay 17, 2017 at 6:21 pm #795017
You are using very old versions of the theme on both sites. Please update both sites to the latest version of Enfold which is currently 4.0.7 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Since you are using very old versions, please have backups before updating to be on the safe side :)
YigitMay 17, 2017 at 6:42 pm #795030
I can’t update wordpress to the latest version, I have a plug in (bought in the past) that will not work with the newest version at this moment.
I only need to fix the slider problem. My other website works fine. The website without the slider problem is older.
The newest website has the problem.
I hope you can help,
Regards MerlijnMay 17, 2017 at 6:49 pm #795032
Can you please try downgrading theme version to the older one? Unfortunately, it would be very difficult to troubleshoot issues on very old theme, WordPress and plugin versions.
YigitMay 17, 2017 at 10:55 pm #795138
Hey Yigit, I don’t know how :-(
Wordpress version is the same. I can’t find the theme version.
Where can I find the theme version?
MerlijnMay 18, 2017 at 1:17 am #795174
You can simply go to wp-content/themes/ folder via FTP and copy “enfold” folder from the old version and then overwrite the newer one with the older one
YigitMay 18, 2017 at 10:07 am #795746
Thank you, Yigit
Does this not have effect on my online webpages?
Regards MerlijnMay 18, 2017 at 10:08 am #795747May 18, 2017 at 12:41 pm #795842
No, your content and database should be safe. But I would recommend that you backup your site prior to changes like this just in case anything should go wrong.
RikardJune 12, 2017 at 3:32 pm #806919
Beautiful theme! I’m also having the same problem in both Chrome and Opera. I just downloaded the theme yesterday from Themeforest. After importing the demo, the layer slider didn’t work in either browser. I also tried creating my own slider, and it was blank in Chrome and Opera (but visible in IE). Was there a resolution?June 13, 2017 at 6:10 am #807245
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