Layerslider not working as before

Hi Elena,

Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please note that you might have to delete the old version before you upload the new one in order for it to install properly.

Best regards,
Rikard

Hi Elena,

You shouldn’t have to do anything with your child theme unless there are things in there which are in conflict with the new version, but that is difficult to know before you are actually running the new version.

What you could do to install the new version properly is to delete or rename the current parent theme, then upload the new version to WordPress. Your child theme can remain active.

Best regards,
Rikard

Hi,
The bundled layerslider will not show in your plugin page, this is normal.
I took a look at your sidebar menus and found that you could add this code in the General Styling > Quick CSS field to correct:

.sidebar_left.sidebar{text-align: left !important;}

I’m not sure I understand what your second error is, please try to explain again with some images.

Best regards,
Mike

Hi,
Thank you for the explanation, to hide the first table, Please try this code in the General Styling > Quick CSS field:

.single-product .av-woo-purchase-button .shop_attributes {
		display: none !important;
}

The reason some of the product pages have the product info below the flipbook is because these product pages use a two third column for the flipbook, where the pages that are showing “correctly” are using a one half column.
If there are not many pages that are built “wrong” or “different” perhaps you would want to correct the columns, otherwise can you create a list of links to these pages so we can decide how to target just these products with css and not effect the others?
As for the missing comment sections, Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Well the reviews was a odd issue, I ended up un-checking the reviews in the “Quick Edit” in the product list:

and in the advanced tab of the product:

and then saved. Then I enabled them both again. My research found that this often “resets” the reviews so they will show.
But for the one I was working on it didn’t solve, so I manually added a review by going to screen options at the top of the product page and checking “review” so the manual box would show at the bottom of the page:

so now the review form shows.
If you have any other review sections not showing try to follow these steps, or you could try disabling all plugins and try recreating the page. Hopefully this helps.

How LayerSlider Updates work in Enfold
The bundled version of LayerSlider will be updated with theme updates, which we do depending on our own release cycle and depending on critical updates. The users cant update the bundled version of the layerslider, even if actived.
However, if a user wishes to update before the next theme update, they can simply purchase a copy of the layerslider on codecanyon, upload it as a plugin and activate it. It will then overwrite the bundled version, and then the user is in full control of LayerSlider updates.
There is no need to deactivate the bundled version, it automatically detects if the plugin version is active and disables itself.

Best regards,
Mike

Hi,
I took another look at your reviews and found that your tab section on your product pages has been customized to not show the review tab, when compared to the default product tabs:

I think this maybe part of the issue, but it’s hard to tell because your child theme has a lot of customizations for your products.
But I have come up with another solution, if you use the account you created for us to add a one word review to show the review form, then use this css to hide all reviews by that user, you can show the form without any “fake” reviews.

.comment-author-kriesi,h2.woocommerce-Reviews-title {
display: none !important;
}

To change the upsell title, Try adding this code to the end of your functions.php file in Appearance > Editor:

function custom_upsell_text(){
  ?>
  <script>
jQuery(window).load(function(){  
  jQuery(".up-sells.upsells.products h3").text("Ti potrebbero piacere anche");
});
 </script>
  <?php
  }
  add_action('wp_footer', 'custom_upsell_text');

For in the future I hope you will consider renewing your support service, it’s only a small amount and I hope we have provided a great value :)

Best regards,
Mike

Hi,
I changed the function a little, now it only targets the correct title:

function custom_upsell_text(){
  ?>
  <script>
jQuery(window).load(function(){  
  jQuery(".up-sells.upsells.products > h3:first-child").text("Ti potrebbero piacere anche");
});
 </script>
  <?php
  }
  add_action('wp_footer', 'custom_upsell_text');

Please clear your browser cache and check.

Here’s how to Extending and Renewing Item Support

Best regards,
Mike

Hi,
Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike