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  • January 31, 2019 at 3:03 pm #1061003
    bobsagency

    Hello
    I a getting all this when adding my key

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden
    username Errorcode 403 returned by Envato: Forbidden
    email Errorcode 403 returned by Envato: Forbidden
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    February 2, 2019 at 6:34 am #1061874
    Rikard

    Hey bobsagency,

    Did you make sure that your token has the correct permissions? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    February 4, 2019 at 10:55 am #1062591
    bobsagency

    Yes, I´ve selected all of it.

    Thanks

    YAgo

    February 4, 2019 at 11:05 am #1062601
    bobsagency

    Hello Rikard, I´ve created another token and now it works!

    Thanks

    Yago

    February 5, 2019 at 6:43 am #1063027
    Rikard

    Hi Yago,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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