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  • #1468319

    Hi, Here are links to screen shots of the home page at fiestapoolsandspas.com. There is a large white space under the hero image and before the rows of images. Can you please advise as to how we can fix it? Thank you so much!

    Justine

    http://fiestapoolsandspas.com/wp-content/uploads/2024/10/Welcome-to-Fiesta-Pools-and-Spas-in-Tulsa-Oklahoma.pdf

    #1468330

    Hey jnightingale,

    Thank you for the inquiry.

    For some reason, the slider is not resizing correctly. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache or deactivate the cache plugin temporarily. Let us know of the result.

    Best regards,
    Ismael

    #1468379

    Hi, Ismael,
    Thank you, but that didn’t work.
    Another thought?
    Thanks!

    #1468393

    Hi,

    Thank you for the update.

    We are not yet sure what’s causing the issue. In the meantime, please try to add this script in the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize() {
        ?>
        <script>
        (function($) {
            var resizeInterval = setInterval(function() {
                $(window).trigger('resize');
            }, 1500);
    
            $(window).on('load', function() {
                setTimeout(function() {
                    clearInterval(resizeInterval);
                }, 500);
            });
        })(jQuery);
        </script>
        <?php
    }
    

    The script should force the slider to resize automatically while the page is loading.

    Best regards,
    Ismael

    #1468452

    Where do I find that file? Thank you!

    #1468463

    Hi,

    That file can be found under Appearance->Theme file editor. It looks like that option is turned off on your installation though, it’s likely turned off by your hosting provider. Note that if you are not running a child theme, then your changes to core theme files will be overwritten on updates. You can also add code using a plugin like this: https://wordpress.org/plugins/code-snippets/

    Best regards,
    Rikard

    #1468604

    Hi, Rikard,
    I added the code using Code-Snippets in the Functions PHP box, but I get this error: Could not update snippet. Request failed with status code 403
    Thoughts?
    Please help. Thank you so much!

    #1468621

    Hi,

    We’d like to add this to your site, but the Appearance > Theme File Editor is not accessible. Please enable the editor or provide the FTP login details in the private field.

    You can enable the editor by setting DISALLOW_FILE_EDIT to false in the wp-config.php file.

    // https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#disable-the-plugin-and-theme-file-editor

    Best regards,
    Ismael

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