Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • May 27, 2019 at 2:27 pm #1104518
    Loopos

    Hallo in die Runde,

    ich bin ein absoluter Newbie (1 Woche) aber schon jetzt sehr von WP sehr begeistet.

    Momentan bin ich noch beim probieren und habe folgendes Problem:
    Ich habe in einer Unterseite ein “Kontaktformular” eingebaut welches nach Eingabe von Namen und E-Mail-Adresse ein Mail senden sollte.
    Leider bekomme ich kein Mail.
    Wenn ich allerdings über die Profileinstellungen unter Benutzerkonten-Verwaltung ein neues Passwort anlege, erhalte ich schon ein Mail.

    Bin schon sehr verzweifelt, bitte um HILFE!!!
    Danke aus Wien
    Markus

    May 30, 2019 at 6:39 am #1105351
    Rikard

    Hallo Markus,

    Did you try to these trouble shooting methods? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    If none of those help then please include admin login details in private so that we can have a closer look at your site.

    LG,
    Rikard

    May 31, 2019 at 12:04 pm #1105664
    Loopos
    This reply has been marked as private.
    June 1, 2019 at 4:24 pm #1106115
    Victoria

    Hi Markus,

    Can you please share the login link as well?

    Best regards,
    Victoria

    June 2, 2019 at 5:42 pm #1106382
    Loopos

    Hello Victoria,
    ohhhh – sorry :-)

    (see private field)

    Geetz
    Markus

    • This reply was modified 5 years, 11 months ago by Loopos.
    June 5, 2019 at 3:31 pm #1107644
    Ismael

    Hi,

    Thank you for the update.

    We can’t access the site using the login credentials above. Please check it carefully.

    Can you give us a screenshot of the issue? You can upload it to imgur or dropbox.

    Best regards,
    Ismael

    June 6, 2019 at 4:46 pm #1107991
    Loopos

    Iam so sorry, now it should be the right one

    Frontpage

    June 6, 2019 at 5:02 pm #1108000
    Loopos

    It is -> http://dergutewolf.info/

    June 6, 2019 at 5:04 pm #1108003
    Loopos
    This reply has been marked as private.
    June 6, 2019 at 5:08 pm #1108005
    Loopos

    Hallo Ismael,
    sorry, nochmals es hat wieder nicht funktioniert – habe nun ein neues Passwort gesetzt – siehe privater content.
    So sorry,
    Liebe Grüße
    Markus

    June 10, 2019 at 12:06 pm #1108793
    Ismael

    Hi,

    Thank you for the update.

    We tried to change the from address and install an SMTP plugin but none of them worked. Where is the site hosted? You may need to contact your hosting provider for additional support.

    Or consider using another contact form plugin.

    // https://wordpress.org/plugins/contact-form-7/

    Best regards,
    Ismael

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.