Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 17, 2019 at 9:13 am #1119462
    Rieckermann GmbH

    Hi Team,

    I am currently having a problem when editing and uploading the image. The Avia Layout Builder box didn’t load the editing part.
    I notice that there are few errors with the jquery. This error only can be seen when I logged in the wp-admin.

    I shared the error message at the private content box.

    July 17, 2019 at 1:52 pm #1119576
    Rikard

    Hey Rieckermann GmbH,

    I can’t see any of the error messages referring to the theme, what happens if you disable all plugins for example? If you should need further help then please include admin login details to your site so that we can have a look at the backend.

    Best regards,
    Rikard

    July 18, 2019 at 3:06 am #1119751
    Rieckermann GmbH
    This reply has been marked as private.
    July 18, 2019 at 2:05 pm #1119921
    Rikard

    Hi,

    Thanks for that, which version of PHP are you running on the site? We recommend using 7.1 or 7.2. Please see private.

    Also please consider updating the theme to the latest version (4.5.7): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    July 23, 2019 at 9:05 am #1121117
    Rieckermann GmbH
    This reply has been marked as private.
    July 24, 2019 at 8:56 pm #1121726
    Basilis

    Hi,

    Have you cleard your cache?

    Best regards,
    Basilis

    July 29, 2019 at 3:48 am #1122607
    Rieckermann GmbH

    Hi Basilis,

    After clearing the browser cache it works now. Thanks!

    Best regards,
    Rieckermann GmbH

    July 29, 2019 at 9:37 am #1122671
    Rikard

    Hi,

    Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 7, 2019 at 5:42 am #1125377
    Rieckermann GmbH

    Hi Rikard,

    That’s all. Thanks for your supporting!

    Best regards,
    Rieckermann GmbH

    August 7, 2019 at 2:03 pm #1125542
    Rikard

    Hi,

    Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘jquery error cant load Avia Layout Builder & Upload image’ is closed to new replies.