Viewing 21 posts - 1 through 21 (of 21 total)
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  • #26431

    I know this may fall under the realm of not supporting third party plugins, but this is a pretty major conflict.

    I noticed this morning that no JS features were working in the WP admin’s Add/Edit Posts pages (though oddly not Add/Edit Pages). No dragging and dropping or minimizing meta fields, no Add Media lightbox, and so on. Usually a sign of a JS conflict. I spent a while trying to figure out what plugin or custom theme code might be causing it, and arrived at Simple-Press forums. When deactivated, the admin page behaved fine. Then, for good measure, I changed the site theme from Enfold to TwentyTwelve, with Simple-Press forums activated, and again the admin page proceeded to work perfectly.

    From what I can gather after doing my best to audit the source code from both working and non-working versions, this may have to do with the order in which Enfold JS scripts are queued in the code. This is hard to be sure of, as there is a lot of inline code as well, not just queued JS files.

    I’m happy to give you login information to this installation so that you can look around. Any help here would be immensely appreciated. We’re also in a pretty tight pinch with doing site updates and would happily compensate your team for any help looking into this.

    Thanks!

    #130386

    Hi!

    Please create me a wordpress admin account and send me the login data to: (Email address hidden if logged out) – I’ll look have a short look at it.

    Regards,

    Peter

    #130387

    Sent! Thanks, dude.

    #130388

    Actually it’s the same error which was already reported by another user: https://kriesi.at/support/topic/javascript-broken-on-post-edit-page and Kriesi will look into it. I forwarded your login data to Kriesi – maybe it helps him to find the error.

    #130389

    Thanks for the update, Peter.

    #130390

    Strange part of the page builder that I don’t recall encountering when I’ve used this theme on other sites is: the javascript dragging/dropping functions work with the meta boxes on the Add/Edit Page itself, butwithin the Layout Builder they do not. No dragging and dropping existing elements around, no dragging new elements from the list at the top. I can, however, click one of those new elements to have it appear at the bottom of my layout, and then suddenly everything can be dragged/dropped normally. Very strange.

    #130391

    Hi,

    Looks like the issue has been fixed here: https://kriesi.at/support/topic/javascript-broken-on-post-edit-page

    Regards,

    Ismael

    #130392

    Thanks for the heads up, Ismael. I Re-Installed WordPress 3.5.2 and none of the symptoms of this bug have changed or disappeared.

    #130393

    Hi,

    Please download a fresh version of the theme if you arent using version 1.81. Also boost your wordpress memory to 128M http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Thanks,

    Nick

    #130394

    Upgraded from Enfold 1.8 to 1.81.

    Added this to my wp-config.php file:

    ini_set(‘memory_limit’,’256M’);

    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    My php.ini file is also set to: memory_limit = 256M

    I did set it to 128M initially, and doubled it just in case.

    Unfortunately, the problem persists.

    #130395

    This seems to be affecting the Edit Media panel in the admin as well.

    #130396

    Hi Jan Bosman,

    What is the url for your site?

    If you have any other plugins or drop ins active try disabling them completely and then trying things out again. Also try using a different browser in case there is a browser extension or some local cache causing an issue.

    Regards,

    Devin

    #130397

    Devin,

    As stated in the original post, I already know what the plugin conflict is. Simple-Press forums. Firebug indicates that jQuery itself fails to load with Enfold and the forum plugin both activated:

    Error: cannot call methods on sortable prior to initialization; attempted to call method ‘toArray’

    [Break On This Error] “…eturn t?u.length:u?nt.error(e):L(e,a).slice(0)}function at(e,t,r){var i=t.dir,s=…” – jquery…r=1.8.3 (line 2)

    Dude has login details for this site. The URL is http://herbmentor.com Log in to the admin and Add New Post – then try dragging around any meta boxes, using screen options, or adding media. Nothing.

    This happens regardless of browser (FF, Chrome, IE, Safari).

    #130398

    I’m not familiar with the plugin and it isn’t on the WordPress plugin repository that I can see so it isn’t something we could easily look through to try and find the conflict.

    Your best route if the plugin is absolutely needed would be to check with the simple-press support and see if they have a standard fix for something like this. The theme doesn’t really load in jquery in an abnormal way or do anything overly complicated and the simple-press site only references some authors pulling the jquery libraries from google instead of wordpress core which isn’t any help here.

    The reason I asked for the URL is that the one above forwards to http://public.herbmentor.com/ which isn’t using Enfold.

    #130399

    Our site is a private membership site, hence the redirect. The admin account that I created for Dude is a way around that.

    I’ve submitted a ticket to the authors of the plugin in question and am awaiting their findings. I’ll post them in this thread when I hear back.

    #130400

    We don’t have a group access to login details or anything but hopefully the plugin author is able to at least point in a good direction.

    #130401

    They did a great deal of digging, but still haven’t quite found the cause.

    Currently waiting on an update of Enfold compatible with WP 3.6 – I suspect upgrading WP versions may help.

    #130402

    Hi!

    We released the update (v1.9.1). Please check if it works now.

    Regards,

    Peter

    #130403

    Hello Dude,

    I’ve updated to Enfold 1.9.1, WordPress 3.6, and the latest version of every other damn thing.

    The bug is still present.

    Did you get a chance to review the thread I linked in my last post?

    #130404

    Can you please send me the ftp credentials. Kriesi and I can’t reproduce the bug on our servers and we need to debug the issue on your server. This is not possible with the default theme editor.

    Did you get a chance to review the thread I linked in my last post?

    No, because it seems to be locked for persons who don’t have a valid membership. I’ll contact the simple:press developers and ask them if they want to give us a membership account. Probably the support forum would also make it easier for us to sort out any incompatibility issues with simple press.

    #130405

    Hi!

    Finally found the problem. Will be fixed with the next update wihch is coming soon ;)

    Best regards,

    Kriesi

Viewing 21 posts - 1 through 21 (of 21 total)
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