Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 9, 2016 at 1:54 pm #710212
    elbnetz

    Hi There,

    we are using the Plugin TotalPoll Pro wich runs fine with one exception.
    Once clicked on an image (wich opens the Lightbox) you can’t scroll the page anymore. Please follow link and give it a try.

    Could you help us?

    Many Thanks, T.

    November 10, 2016 at 9:37 am #710599
    Ismael

    Hi elbnetz!

    Thank you for using Enfold.

    I found this container in the page.

    <div class="evo_lightboxes">					<div class="evo_lightbox eventcard eventon_events_list" id="">
						<div class="evo_content_in">													
							<div class="evo_content_inin">
								<div class="evo_lightbox_content">
									<a class="evolbclose ">X</a>
									<div class="evo_lightbox_body eventon_list_event evo_pop_body evcal_eventcard"></div>
								</div>
							</div>							
						</div>
					</div>
					</div>

    Did you install another lightbox plugin?

    Regards,
    Ismael

    November 10, 2016 at 10:58 am #710628
    elbnetz

    Yes, this looks like the EventOn plugin. BUT: When we deactivated this there was no change. Problem still existed. It must be another javascript causing the problems.

    Cheers, T.

    November 13, 2016 at 2:24 am #711520
    Ismael

    Hi!

    Thank you for the update. Please post the login details here so that we can check the settings. Make sure to provide an administrator account.

    Regards,
    Ismael

    November 15, 2016 at 1:44 pm #712471
    elbnetz

    Sorry, I can’t provide login details. I am not aloud to to this by the client. Isn’t there a way to deactivate javascript by a little snippet for the functions.php?

    Cheers, T.

    November 17, 2016 at 5:30 am #713360
    Ismael

    Hi,

    I’m sorry but we can’t help you further if we can’t access the site. Are you sure that you disabled the “evo-lightbox” plugin? I can still see its markup when I check the page.

    Best regards,
    Ismael

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