Hello there
It’s been a few days I’m encountering some serious issues when trying to do any update to the site or post any article. When I open a page and try to change anything, I basically see some version of the page and not the building blocks. When I try to add a new article, everything I save some copy, I get redirected to the homepage and the new article just disappears.
https://www.dropbox.com/s/27c7cg2xbg7t9pi/Screenshot%202017-12-24%2001.08.01.png?dl=0
I was running an older version of Enfold, so I have manually installed the latest one 4.2, but the issue persisted. I’ve already tried all the steps indicated here but to no avail.
Could it be a problem with my hosting provider?
Thank you,
Alessandro
Hey wurgi,
Thanks for the login details. Please try to follow the suggestions in this article: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Best regards,
Rikard
Hello Rikard, thank you very much for your reply. Yes, I’ve already tried all of those to no avail. Any other suggestion?
Bests,
Alessandro
Hi Alessandro,
I have checked it, can you tell us what changed before the issue shows up? I tried to enable wordpress debugger and I couldn’t find anything and it’s weird that it loads your homepage inside the layout builder. Can you try to put it in a subdomain?
Best regards,
Nikko
Hello Nikko
Thank you very much for your reply. I was able to solve the issue, it was a problem on the hosting side. They have made some updates to their servers and that was causing the errors. All solved now :)
Happy new year!
Alessandro
Hi Alessandro,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria