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February 25, 2018 at 4:15 pm #917424
Hi Team Enfold
Som issues on upgrading to 4.2.4 (on WP 4.9.4)
(I have rolled back to Enfold 4.2.3 to make site work again so obviously I cannot ref. any ex.)1: Masonry gallery does no longer show on a page – just “nothing”, a white page
2: Tab section: Shows up but links do not work anymore – you are not able to clik from tab to tab
3: Whitespace only works when placed within columns – so if titles, text etc is not put into a column whitespacing have no effect
Log in info for the specific customer site I have tested the upgrade on provided in private (I have more sites with Enfold but will not update these before these issues are solved)
Best regards
February 25, 2018 at 4:27 pm #917435Hey Carsten,
Here is a thread for you to consider
https://kriesi.at/support/topic/theme-update-issue-error-with-the-update-to-4-2-4-the-headline-rotator-stops/If you need further assistance please let us know.
Best regards,
VictoriaFebruary 25, 2018 at 6:36 pm #917486Hi Victoria
Thanks for your quick answer :-)
The thread you are referring to – well – some of it is much too technical for me – something “preventing a javascript from being loaded…” due to “compression tool that fetches the javascript of multiple files”…? It is greek to me ;-)
– but one thing I do notice is the question about disabling any security plugin – and I do not have any such plugin (only a couple of basic plug ins in all – but please log in for yourself…).
Any other thoughts?
Thanks in advance
February 25, 2018 at 7:00 pm #917509Hi,
I see your PHP Version: 5.3.10, this PHP version has been known to cause many errors since the new wordpress recommendation is version 7.
Please ask your webhost to update your PHP.Best regards,
MikeFebruary 25, 2018 at 7:05 pm #917510Hi Mike
Thanks again for getting back so quickly, really appreciate it! :-)
I will ask my provider and try updating again hopefully later next week.
Best regards
February 25, 2018 at 7:31 pm #917545 -
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