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  • August 11, 2021 at 9:17 pm #1316327
    ihawkr14

    Hello Enfold,

    I am having some sort of issue between WooCommerce, Ultimate Woo Auctions Plugin, and Enfold Theme. When selecting the ‘-‘ or’+’ buttons, the quantity in the amount box shows as ‘NaN’ instead of a numerical value, I’ve reached out to the dev of the plugin, and he said it seems to be an issue with Enfold theme wanting to use it’s own quantity selectors?
    screenshot

    I’m not very tech-savvy when it comes to coding so I’m hoping to find a simple workaround to make this function correctly.

    Thank you!

    • This topic was modified 3 years, 3 months ago by ihawkr14. Reason: image not loading
    August 13, 2021 at 5:11 am #1316512
    Rikard

    Hey ihawkr14,

    Thanks for the login details. I’m not sure exactly where on your site we can see the problem in question, could you try to explain that a bit further please? Your screenshot is not working either, please try uploading it to a service like Google Drive or Dropbox, then link to it here instead.

    Best regards,
    Rikard

    August 13, 2021 at 5:18 am #1316515
    ihawkr14

    Hi Rikard,

    Thanks for getting in touch!

    Here’s the link:

    1964 Cessna 182G Skylane

    If you try to press the plus or minus button on the quantity box it defaults to NaN.

    Thanks!

    • This reply was modified 3 years, 3 months ago by ihawkr14.
    August 17, 2021 at 3:05 am #1317022
    ihawkr14

    Any updates on this?

    August 18, 2021 at 3:28 am #1317221
    Rikard

    Hi,

    Sorry for the late reply. I’m not sure what is causing this problem unfortunately, does it work as expected if you activate a default WordPress theme? Please note that our support for unsupported third party plugins is limited.

    Best regards,
    Rikard

    August 30, 2021 at 5:25 pm #1319001
    ihawkr14

    Hello,

    Thank you for your response, and I appreciate your help.

    If I switch to a default theme the quantity button works perfectly fine.

    Thanks!

    September 1, 2021 at 8:30 am #1319303
    Rikard

    Hi,

    Thanks for the update. If it works with a default theme, then I guess it’s a conflict between the theme and the plugin. For clarity; is it this plugin which you are using? https://wordpress.org/plugins/ultimate-woocommerce-auction/. I tried logging into your site, but the details are not working anymore. Also please try reaching out to the developer of the plugin, to see if he can give a bit more specific information on what is going wrong.

    Best regards,
    Rikard

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