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I am having issues with the display of the website https://ripplenami.com/. The display will randomly look really bad. The navigational menu turns into bullet points that go down the page. When I delete cache, it usually goes back to normal. But eventually, the bad display comes back about once a day. What could be causing this? Here are some screenshots. https://imgur.com/a/7pbudtu
Hey Alteks,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thanks for that, what happens if you clear the cache from the plugin and leave it deactivated? If it remains working after that then it’s likely the plugin, or a configuration in the plugin which is causing the problem.
Please consider updating to the latest version of the theme (4.4.1) as well: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
Rikard
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