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  • #1027004

    I have tried updating to the latest Enfold version. I have included the error message in the private content below. Please can you offer any advice?

    #1027024

    Hi keifygeorge

    Unfortunately I can’t see what you added as private content, but try the follow guide in order to update to Enfold v4.5.

    Update your website manually via FTP:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) Enter your generated Envato key in an incognito/private mode browser window. After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps!

    Best,
    Michael

    #1027361

    Thanks for that. It is possible for a moderator to review the private data because it is going to be a lot easier for me to update via the normal way rather then ftp if possible.

    #1027582

    Hi keifygeorge,

    At this point, it is better to update via FTP, the changes in Envato API normal update will not work.

    Best regards,
    Victoria

    #1034024

    In ThemeForrest it says the latest theme is V 4.4 not 4.5?

    #1034287

    Hi keifygeorge,

    The latest version is 4.5, you can verify that by downloading the theme package and opening up style.css. It will tell you the version number in there.

    Best regards,
    Rikard

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