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  • #624482

    Hello,

    I faced an issue with WP 4.5 (only on Internet Explorer, tested version was v11 when visiting the site in English => other languages via WPML are working fine on IE, no issues at all on Safari, Firefox nor Chrome): issues related to (java?) scripts causing background images not changing, not able to add variable products to the cart,… So I followed the instructions on the specific topic. All went fine, but now i “need” the script in functions.php to keep it work as it should be.

    How can I identify the plugin that is causing the issue, because as stated in the specific post: one day that version will be outdated too…

    Please don’t say deactivate all plugins and activate them one by one :o)

    #624556

    Hey Jurgen,

    You pretty much nailed it ;D
    In order to identify the plugin causing the problem you might need to deactivate them one by one.

    However the snippet should work for at least a few months without problems, so what I would recommend to do, is to keep track of which plugins received an update in the meantime. Every few weeks try to simply remove the script and see if the error re-appears.

    Chances are high that if you use commonly used, well maintained plugins that the creator will eventually fix the problem :)

    Best regards,
    Kriesi

    #624559

    PS: theoretically there is another way (for developers): you would need to remove our snippet and check in internet explorers developer console which plugin file throws an error. this might be enough to identify the plugin.

    https://msdn.microsoft.com/en-us/library/dn255006%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

    #648160

    I set up a duplicate of the environment & when the snippet is “out-commented”, the issue appears in IE (as expected). I cleared cache (via W3TC) & disabled all plugins. Strange enough the issue is still there (the slider does not appear) when only the Enfold theme is enabled without any active plugin (even after clearing the browser cache completely)… When WooCommerce is enabled, a product with variation can’t be added to the cart (please select product option => related issue I suppose). All goes fine in Firefox & Chrome on Windows + Safari, Firefox & Chrome on OS X.

    I provided the required credentials of the testing environment in the private section, so you can check what is going wrong. Thanks in advance!

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