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  • #720191


    I have problems with updating my site after making changes.
    I always have to press twice the “Aktualisieren”-button.
    And then I geht following notice in a pop up:

    At: https://xxxxxxx/wp-admin/admin-ajax.php?action=proxy_atd&_wpnonce=3d61b75c0d&url=/checkDocument

    I use Enfold 3.6 but I have problems updating to 3.7/3.8.
    The whole system crashed.

    Any suggestions?

    Many greetings


    • This topic was modified 7 years, 4 months ago by andy.

    Hi Andy,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,


    Hi Rikard,

    please find attached the detailed data!

    Best regards



    Hi Andy,

    Thanks for the details. The first thing I would like to recommend is to update the theme but you said you were having problem, what were they exactly? You can find information on updating your theme files here:

    If that is not working then please try deactivating all your plugins and try to update again.

    Best regards,

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