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  • #1186813

    Hello Enfold Support,

    We first noticed this problem when we crawled our website with termlabs.io. Now it reappeared when we opened the Reader View on smartphone. Our Websites are not fully opened in the Reader View. Only parts of the content are displayed. It does not matter how complex the page is designed. Please check once. Screens in Private Content.

    Since we assume that this might be relevant for Google, this problem should be treated with priority. We currently assume that the Google Bot cannot read the content of our pages completely. In any case, we cannot use the tool termlabs.io for our pages. The developers there have not found a solution for this problem yet.

    Thanks for your help!

    Tobias

    #1188123

    Hey Tobias,

    Thanks for contacting us and sorry for the late reply!

    I checked your website on my iphone and i can reproduce the issue. However I do not have any experience with reader view therefore i am not really sure why some of the content is not included.

    I will ask my teammates and devs in case they know why this could be happening. Please kindly wait to hear from us :)

    Edit: In the meantime, could you please update Enfold to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/, flush cache and check if that helps?

    Edit 2: Reader view shows full content on Firefox so issue seems to be on Safari browser only. Could you please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable debugging mode, then edit your page and copy shortcodes from debug field right below ALB and share with us using – https://pastebin.com/? I would like try to reproduce the issue on my testing environment :)

    Cheers!
    Yigit

    • This reply was modified 4 years, 7 months ago by Yigit.
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