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  • #1107606

    Dear support,
    since the last update there seems to be something wrong with my site on windows-Internet Explorer 11. I included a screenshot of the failure in private content.
    Do you have any idea what could cause this?
    Thanks

    #1107709

    I can specify the problem on IE11 a little more:
    1. The Background-video of the color-section on the homepage does not work
    2. The animations of the top-menu when scrolling down does not work, it should change to a whit background.
    3. The “animated numbers” do not appear.

    #1107738

    My problem is, that with newest WordPress and newest Enfold in IE some pages are not loading. The reason seems to be the percentage settings of the minimal height in the color section at the very top of the page. If I switch to fixes height it works. It would be quite a lot of work to change all the pages and portfolio pages.

    #1107747

    Hi Selberdenker,
    this is it, if i change my top-color sections to fixed or no height everything works. Thanks for finding this bug!
    Let´s see if the support finds a workaround.

    #1108615

    Hi,

    Thank you for sharing, we will do check this out with our development team to see.

    Best regards,
    Basilis

    #1113109

    Dear support,
    is there an update on this error?

    Is this fix still necessary or has it been fixed with the last enfold update?

    Thanks for any help

    #1113433

    Hi,

    Thank you for the update.

    I can’t reproduce the issue on IE11 Windows 7. Did you modify the shortcodes.js file as instructed in the previous thread?

    Best regards,
    Ismael

    #1113560

    Hi,
    i did change all my color-sections to fixed height, thats why you can´t reproduce the error on my site.
    I did not modify the shortcodes.js , i just wanted to know if the error was fixed already. I just tried it and it is not fixed in the theme yet.

    Do you know if this error will be fixed with the next theme update?

    Thanks dondela

    #1113880

    Hi,

    Yes, the fix is already merged and will be part of the next update.

    Best regards,
    Günter

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