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  • #326909

    Hi
    I hired someone and installed SSL on our wordpress site. We followed your instruction below, But the site is not working properly.
    https://kriesi.at/support/topic/ssl-site-is-broken/?login_error
    Is there anything else we have to know?

    #326919

    This is what our developer said for your reference

    “It appears that there is some issue with your Enfold template to work under https:// it appears that the URLs that it is trying access are http ones. I tried several things to setup it including search and replace all the URL occurrences to go through https:// , using force HTTPS plugin and .htaccess directives that will force any application URL to go via HTTPs but to no avail.

    I would recommend you to contact the template developers to have a look at what might be the reason for this issue as the setup cannot be completed due to this fact and update us as soon as you have more information so that we can setup your applications.”

    #327261

    Hi!

    What issues are you actually having? The theme doesn’t have any issues with loading https when needed and using a force https plugin like this one https://wordpress.org/plugins/wordpress-https/ should help any non-https links.

    As long as the certificate is installed on the server correctly and the url is migrated over then it should work fine. Doing a find and replace in the database is not enough if you are actually changing the url (unless using WP-CLI) because of serialized data. Which is why we recommend using a tool to do database exports: http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/

    Regards,
    Devin

    #327483

    This is what we did

    I would give you an exact step-by-step instructions done by me so that you can provide them to your developers:

    1) – I have created dump of the database in order to have a backup and then using WP-CLI search-replace command I have changed all occurrences of your domain as it is now to https:// version of it. However, after I used that your template start messing up. I have inspected it with firebug and I noticed that the css styles of it were not loading properly and they were returning http code 400.

    This is normal because the links for your template were still being accessed via http:// instead of https://.

    2) – I tried manually to change every URL I found in your database but again the template was messed up after that so I had to revert all the changes in order for your application to be working properly.

    3) – I searched over the Internet and I noticed that there are many complains about the exact same template failing over https:// and the most of the time the issue was resolved by installing force-https plugin, which is again doing what I have tried to done once automatically and once manually. However, after I enabled it the template had the same issues as before. It appears to me that there are some hard coded information that is not in the database and this is the reason why it is failing in a first place. I am afraid that this task however is beyond our scope of expertize and this is the reason why I asked you to contact them to assist you on this issue.

    Please advise

    #327584

    Did you ever re-save theme’s style options so that a new stylesheet was generated?

    Edit: If we can see the site directly and what the errors are that would help know exactly what is actually happening.

    • This reply was modified 10 years, 1 month ago by Devin.
    #327732
    This reply has been marked as private.
    #327810

    You need to re-do your bw minify files. They were not generated with https and are not coming from the theme.

    #327843

    Thanks, everything seems fine now.

Viewing 8 posts - 1 through 8 (of 8 total)
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