Viewing 27 posts - 1 through 27 (of 27 total)
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  • #729129

    Hi,
    Just tried installing GTM on my child theme as instructed here https://kriesi.at/support/topic/tag-head-and-body/
    This seems to have NOT place the TGM code in the exact location it needs to be
    To remind you, google is asking for the <script> part to be “as high in the <head> of the page as possible”
    and the <nonscript> part to be “immediately after the opening <body> tag”

    When checking with the Tag assistant I get these 2 errors:
    Invalid or missing account ID —> it is valid, I tripled checked
    Code found outside of <body> tag

    • This topic was modified 7 years, 3 months ago by Dee007.
    #729153

    Hey Dee007,

    It should work if the code is added to functions.php file however we need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Let us know if you noticed any error message in console after adding the script ?

    Best regards,
    Vinay

    #729157

    Hi Vinay
    I created a temp log in for you see in the private content

    When viewing the source code of my pages I have to say things do not look good…
    +
    When checking with the Tag assistant I get these 2 errors:
    Invalid or missing account ID —> it is valid, I tripled checked – OK THIS IS A GOOGLE ISSUE NM
    Code found outside of <body> tag – this is not A Google issue…

    • This reply was modified 7 years, 3 months ago by Dee007.
    #729163

    Hey Dee007!

    Thanks a lot for using enfold.
    That is not the actually case.
    Google suggets that for secure reasons, to be sure that results come and go, but if you test it and it is working fine
    then you are OK.

    Let us know if your tests fails and we can see other solutions

    Regards,
    Basilis

    #729166

    Guys thank you for trying to help but I have to say both of you giving me different answers for the same issue is very confusing… (and not the first time that happened…)
    why did Vinay asked for a log in?

    thanks

    #729168

    Hi,

    I have tested the below code in private section and the GTM code get’s inserted into the head section please try adding this at the very end of your themes / child themes functions.php file:

    Best regards,
    Vinay

    #729171

    I dont follow…
    why do I need to add this code?

    #729540

    cause it works.

    Let us know if you still need help afterwards.

    Best regards,
    Andy

    #741179

    Hi,
    I have exactly the same problem. Can you explain step by step?

    Thank you very much for help

    #741184

    The Google Tag Manager instruction here

    #742499

    Hi,

    normally we can’t provide support for any 3rd party plugins/programs, as written in our support policy. So there is no step by step instruction for this. Simply follow what Vinay was saying and put the code he provided into your functions.php.

    Best regards,
    Andy

    #799317

    Hi, could you please remove my domain name from the tags on this thread.

    thank you

    #799391

    Hi,

    I couldn’t see your domain name in any public post, could you link directly to the post please?

    Best regards,
    Rikard

    #799697

    it wasn’t on a public post it was as a tag for this thred… so this page showed up on SE
    I tried to remove the tag yesterday but it didn’t seem to work so I asked you to do it. now I see it is gone and this page no longer shows up on SE

    thanks
    D

    #799701

    Nop, my bad. it still shows up… see screenshot on private

    #799983

    Hi,

    Thanks for the feedback, I can’t see any tags either though. Did you edit your post? You have to give the SERPS at least a week or two to be updated.

    Best regards,
    Rikard

    #800295

    No… For some reason that is not available to me.
    see screenshot

    #800890

    Hi,

    If you can not get it going, please consider to hire a freelancer to help you with the integration.
    IT is not something easy and if done wrong, you will get completely false data which will harm your business.

    Best regards,
    Basilis

    #800900

    WHAT?!

    #801644

    Hi,

    Google Tag manager is something sensitive, on how it will write data, it will work and what information it will give back.
    If you do not manage to do it with the directions provided from my team mates, then it should be easier to hire someone to help you with the task and to be sure that you are getting the proper informations back to the tag manager with no errors.

    Best regards,
    Basilis

    #801661

    @Basilis , did you read the whole thread through?
    Did you see the recent comment I added (May 25, 2017 at 3:22 am) after not being active on this thread since Feb?
    It has NOTHING to do with what you are commenting on.
    Please re-read the thread or sync up with @Rikard

    You guys respond so fast, which is amazing for support team, and some of you are straight up rock stars.
    But, very often you feel uncoordinated and unevenly knowledgeable
    I rather wait, have you actually read full threads, see what was said before and by who, and only then add a comment

    Thanks

    #803240

    Hi,

    Thank you for the update.

    Instead of doing the previous modifications, please try the following plugin which automatically renders the google tag manager script on every page. All you need to do is add your account ID.

    // https://wordpress.org/plugins/google-tag-manager/

    Best regards,
    Ismael

    #803431

    Not sure what is happening here but it seems there is a communication issue
    all I did is ask for you to remove my domain name from the tags on this thread….
    Please review the whole thread or talk to @Rikard he seems to be the only one who got what I was asking…

    thanks

    #803493

    Hi,

    Sorry about the confusion, I’ve looked through the whole thread again and I can’t see any domain names in the public info or in any tags. Please note that it can take weeks for SERPs to be updated, could you wait for at least a week and then check again please?

    Regards,
    Rikard

    #804115

    Sure

    #804384

    Hi,

    I’m sorry about that. I thought you’re still looking for a solution. Anyway, I find the domain name but it is listed in the private field so it’s not trackable or crawlable. We removed it just in case.

    Best regards,
    Ismael

    #804615

    Thank you!

Viewing 27 posts - 1 through 27 (of 27 total)
  • The topic ‘Install Google tag manager on child themes’ is closed to new replies.